Senior Sales and Operations Coordinator

Herc Rentals Inc.•Scott City, MO

39d•$26 - $28

About The Position

The Senior Sales and Operations Coordinator is the first person you see when you walk into a Herc Rentals branch or dial a Herc Rentals phone number. The ideal person for this role is energetic, eager to help, and hungry to learn and grow their career. In this role you will learn to... Take initiative and work autonomously Manage a profit and loss statement Effectively grow a diverse portfolio of customers Manage a fleet inventory mix Become a safety expert Be an expert in the equipment rental industry Be promoted and grow your career! What you will do... Proactively answer and resolve customer questions Schedule delivery and pick up of equipment and become a trusted partner to the drivers and delivery vendors Optimize routing of drivers by being a DOT Regulations expert Aid and support the other coordinators at the branch Be a trusted partner to the territory sales representatives Manage a portfolio of customers Maximize revenue through superior customer service on all existing orders Finalize sales for both inbound and outbound calls Provide customers with expert advice on the selection, operation and maintenance of all the various types of equipment Generate, process, analyze and review the daily business reports Support all team members Build fluency with Fleet, Procurement, and daily dashboard and branch manager checklists Act as local expert on Optimus and pricing practices Assist others with Salesforece.com Continue to open accounts and prescreen customers using eApply

Requirements

High school or GED required, College Degree preferred
2 - 4 year of relatable experience
Must be fluent in Rental Man
Fluent with On the Go use
Proficient in DOT Regulations and load securement guidelines
A valid driver's license with a clean driving record
Ability to drive and operate multiple types of vehicles and equipment
Ability to communicate with customers
Decision Making/Judgement
Initiative
Planning
Personal Organization
Adaptability/Flexibility
Teamwork

Responsibilities

Proactively answer and resolve customer questions
Schedule delivery and pick up of equipment and become a trusted partner to the drivers and delivery vendors
Optimize routing of drivers by being a DOT Regulations expert
Aid and support the other coordinators at the branch
Be a trusted partner to the territory sales representatives
Manage a portfolio of customers
Maximize revenue through superior customer service on all existing orders
Finalize sales for both inbound and outbound calls
Provide customers with expert advice on the selection, operation and maintenance of all the various types of equipment
Generate, process, analyze and review the daily business reports
Support all team members
Build fluency with Fleet, Procurement, and daily dashboard and branch manager checklists
Act as local expert on Optimus and pricing practices
Assist others with Salesforece.com
Continue to open accounts and prescreen customers using eApply