Senior Ruby Full-Stack Software Engineer, Disputes Intake

Chime Financial • Chicago, IL

1d • Hybrid

About The Position

We are looking for a Senior Full-Stack Software Engineer to join our Disputes Intake Engineering team and help build the next generation of experiences that support members and the agents who help them recover funds. As a senior engineer, you will be hands-on across the stack while also helping shape architecture, technical direction, and execution for mission-critical tools used across member-facing and internal workflows. This is a high-leverage area where the team is evolving disputes intake from static, one-size-fits-all flows into more intelligent, adaptive experiences that improve claim quality, reduce unnecessary friction, and let people focus on judgment where it matters most. Working closely with product, design, operations, and partner engineering teams, you’ll influence how we build clearer, more scalable, and more trustworthy dispute experiences for our members.

Requirements

• 5+ years of experience developing software in a production environment at scale.
• Strong full-stack experience building user-facing applications and backend services, with the flexibility to move between frontend and backend work as needed.
• Proven experience with Ruby on Rails or comparable full-stack frameworks, and experience with modern frontend technologies such as React and TypeScript or similar tools.
• Deep understanding of architectural patterns for large-scale web applications, including maintainability, performance, and reliability.
• Ability to lead complex projects, influence technical direction, and collaborate effectively with cross-functional partners.
• Strong communication skills and a collaborative, low-ego working style.
• A commitment to maintainable, well-tested code and a high bar for engineering quality.

Nice To Haves

• experience working with AI/ML-powered systems, especially models or workflows that support chat, voice, or other conversational experiences.
• A curiosity for ambiguous, high-impact problems and a desire to improve both member experience and internal team efficiency through thoughtful product and technical decisions.
• Desire to drive engineering culture within your immediate team, as well as within the larger organization

Responsibilities

• Lead the design and delivery of high-impact full-stack projects across member-facing and internal disputes intake experiences.
• Build and evolve frontend applications, backend services, and APIs that support dispute filing and the tools our teams use every day.
• Partner closely with product managers, designers, operations teams, and engineers across Chime to define requirements, shape roadmaps, and deliver scalable solutions.
• Drive thoughtful system design and improve reliability, performance, and observability across the platform.
• Help modernize intake experiences by reducing manual work, improving data quality, and enabling smarter, more context-aware workflows.
• Mentor engineers, share knowledge, and raise the bar on code quality, engineering practices, and technical craftsmanship.
• Lead projects end to end, from technical design through rollout, iteration, and ongoing support.

Benefits

• Bonus
• Competitive equity package
• 401k match
• Medical, dental, vision, life, and disability benefits
• Generous vacation policy
• Company-wide Chime Days
• Company-wide paid days off
• 1% of your time off to support local community organizations
• Annual wellness stipend
• Up to 24 weeks of paid parental leave for birthing parents
• 12 weeks of paid parental leave for non-birthing parents
• Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
• In-person and virtual events
• Snack boxes

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed