Senior RTC/EWM Administrator – Mainframe
Computer Task Group, Inc•UNAVAILABLE, UNAVAILABLE
•Remote
About The Position
Position will operate as administrator for the Rational Team Concert/Enterprise Workflow Manager (RTC/EWM) product, providing support for that product. This position will entail assisting users with using and troubleshooting the product, documenting procedures, and applying maintenance or upgrades to RTC as required.
Requirements
- Mainframe Code Development and Production Support Processes
- Mainframe File Organization Understanding
- Mainframe Compile Processes
- Mainframe Staff Support Experience
- Mainframe and Java Client Troubleshooting
- Mainframe DB2 Development and Support Experience
- Rexx Script Development
- Exceptional Communication Skills
- Minimum Bachelor’s Degree plus 4+ years IT Source Management experience OR 6+ years IT Source Management experience
- Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
Responsibilities
- Assist developers and other users of RTC as needed.
- Provide support for scoping, development, testing, implementation, maintenance, and troubleshooting of RTC/EWW system.
- Work with vendor and other groups to apply maintenance or upgrades to the system as needed.
- Review and refresh documentation, procedures, and user guides to ensure accurate instructions on how to use the system.
- On Call 24/7 in case emergency support is needed.
- Support Day-to-Day End User Support
- Support initiatives to upgrade and maintain RTC/RDZ servers in a distributed and virtual environment
- Ability to teach the use of tools in a step-by-step manner
- Thoroughly document help guides, procedures, and how-to documents.
Benefits
- competitive benefit package
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What This Job Offers
Job Type
Full-time
Career Level
Senior
