Senior RN Performance Improvement Specialist

LCMC HealthNew Orleans, LA

About The Position

Your job is more than a job Lead Change. Improve Outcomes. Shape the Future of Care. At LCMC Health, we're committed to delivering Healthcare with Heart—and that means continually finding better ways to care for our patients, support our teams, and strengthen our communities. As an RN Senior Performance Improvement Specialist, you'll serve as a strategic partner, trusted advisor, and improvement expert who helps drive meaningful change across our health system. You'll collaborate with physicians, leaders, and frontline teams to solve complex challenges, improve quality outcomes, and create lasting improvements that positively impact patient care. Using Lean Six Sigma methodologies and evidence-based practices, you'll lead high-impact initiatives tied to organizational priorities, quality goals, patient safety, and operational excellence. Whether you're facilitating improvement projects, mentoring team members, or helping leaders turn data into action, your work will directly influence the future of healthcare at LCMC Health.

Requirements

  • Bachelor's degree in Nursing required
  • Minimum of two (2) years leading projects or multidisciplinary teams required
  • Current Louisiana RN license required
  • Lean Six Sigma Green Belt required
  • Certified Professional in Healthcare Quality (CPHQ) required within 12 months of hire

Nice To Haves

  • MSN or other healthcare-related master's degree preferred
  • Previous leadership experience as a Charge Nurse, Program Manager, or similar role preferred
  • Experience in quality improvement, performance improvement, healthcare operations, or project management strongly preferred
  • Project Management Professional (PMP) certification preferred
  • Lean Six Sigma Yellow Belt or Black Belt preferred

Responsibilities

  • Lead enterprise-wide quality, performance, and process improvement initiatives that support LCMC Health's strategic goals
  • Partner with physicians, operational leaders, and clinical teams to identify opportunities for improvement and prioritize high-impact projects
  • Analyze clinical and operational data to uncover trends, identify gaps, and drive informed decision-making
  • Facilitate Lean Six Sigma projects, Kaizen events, root cause analyses, and structured problem-solving activities
  • Support key organizational initiatives, including Managed Care Incentive Payment (MCIP) performance, strategic plan goals, and service line quality outcomes
  • Develop sustainable solutions that improve patient outcomes, enhance efficiency, and strengthen operational performance
  • Coordinate quality measure data collection, validation, reporting, and compliance activities
  • Educate staff and providers on evidence-based practices that improve quality and patient outcomes
  • Mentor Performance Improvement Specialists and project teams in continuous improvement methodologies
  • Coach interdisciplinary teams through project implementation, change management, and sustainment efforts
  • Share best practices across the health system to promote enterprise-wide learning and standardization
  • Present project findings, recommendations, and performance updates to leadership and key stakeholders

Benefits

  • Healthcare with Heart
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