Senior Risk Services Consultant, Healthcare & Long-Term Care
About The Position
As a Senior Risk Services Consultant focused on healthcare, long-term care, and social services, you’ll play a critical consultative role supporting our customers, brokers, and underwriting partners. You’ll conduct in-depth risk assessments, engage directly with healthcare leaders and frontline staff, and translate complex exposures into practical, prioritized recommendations that improve safety, reduce loss, and support sustainable operations. This role blends technical expertise with relationship-building. You’ll work across hospitals, long-term care and retirement homes, and community-based organizations, helping customers strengthen programs related to patient and resident safety, infection prevention and control, workplace violence prevention, emergency preparedness, and more. You’ll also contribute to the evolution of our Risk Services offerings by developing tools, education, and best practices tailored to the healthcare and social services sector.
Requirements
- Completed a 3 or 4 years post-secondary program
- 5+ years of experience in risk management, loss control, insurance, health and safety, or operational risk, ideally within healthcare, long-term care, retirement living, community care, or social services
- Experience conducting facility surveys, leadership and staff interviews, and specialized risk assessments (e.g., fire/life safety, evacuation, contractor/vendor risk, property features)
- Demonstrated expertise in healthcare, long-term care and social service risk areas such as patient/resident handling, slips/trips/falls, infection prevention and control, medication safety, safeguarding and supervision, workplace violence prevention, incident investigation, and emergency preparedness
- Proven ability to produce clear, accurate reports and risk narratives for customers, brokers, and underwriting
- A valid driver’s license and the ability to travel frequently
Responsibilities
- Conduct in-depth risk assessments
- Engage directly with healthcare leaders and frontline staff
- Translate complex exposures into practical, prioritized recommendations that improve safety, reduce loss, and support sustainable operations
- Strengthen programs related to patient and resident safety, infection prevention and control, workplace violence prevention, emergency preparedness, and more
- Develop tools, education, and best practices tailored to the healthcare and social services sector
- Build trusted, consultative relationships with customers, brokers, and internal partners
- Communicate complex risk issues clearly to both clinical and non-clinical audiences
- Analyze claims trends, operational practices, and governance structures
- Prioritize risks and develop practical, achievable improvement plans
- Manage multiple assignments while meeting service standards and timelines
- Collaborate with underwriting to support sound risk selection and account strategies
- Present, train, and facilitate discussions with diverse stakeholder groups
Benefits
- Work from home office
- Flexibility to create own schedule
- Hardware provided for workspace setup
- Company vehicle
- Cell phone
- All additional expenses covered for field work
- Competitive salaries
- Employee share purchase plan
- Pension plans
- RRSP
- Discounts on staff insurance
- Flexible health benefits
- Early leave days
- Wellness programs
- Rewards and recognition programs
- Education assistance to complete CIP, FCIP, CRM or other courses
- Internal mobility
- Leadership training
- Mentoring programs
- Donation matching
- Team volunteer days
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
