Senior Risk Manager

Capital One•Richmond, VA

About The Position

At Capital One, we dare to dream, disrupt, and deliver a better way. We bring ingenuity, simplicity, and humanity to an industry ripe for change. As a senior leader in Enterprise Risk Management (ERM), you will join a critical second-line-of-defense function responsible for defining the bank’s risk management architecture. This role is at the heart of our Change Governance Program, positioned to take a critical role as we modernize our processes to be more nimble and effective while maintaining a robust risk posture. As a Senior Risk Manager in Capital One’s Enterprise Risk Management (ERM) department you will apply your project management and analytical skills to our highest profile Risk Management projects. You will lead a team of Risk Specialists responsible for working across the enterprise to develop and implement cutting edge Risk solutions to ensure Capital One’s continued stability and success. Senior Risk Managers partner with Executives and their teams to identify potential Risks in an open, collaborative environment where new ideas and solutions are both welcomed and rewarded. Senior Risk Managers at Capital One are highly motivated Risk Management professionals with excellent project management and communication skills. They have a high level of exposure across lines of business and the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company.

Requirements

Bachelor’s Degree or Military experience
At least 3 years of risk management experience
At least 5 years of project management experience

Nice To Haves

4+ years of risk management experience
6+ years of project management experience leading cross functional projects and programs in risk
PMP Certification or Master’s Certificate of Project Management (CPM)
Ability to set direction, manage expectations and lead cross-functional teams

Responsibilities

Advise and guide users on appropriate usage of our change-based risk assessment program (e.g., LAUNCH), including methodology adherence and best practices and processing administrative actions and user exceptions
Solve our stakeholders most complex problems during critical change governance activities
Monitor Slack channel and host office hours; respond to user needs
Host frequent check-ins with key stakeholders and from each line of business (LOB) to discuss metrics, QA findings, and strategic initiatives
Identify bugs and blockers, partnering with methodology owners on fixes and enhancements
Provide LOB specific metrics and commentary for various ERM reporting needs (e.g., ROCs)
Ensure completion of Post Implementation Reviews for each LOB
Maintain documentation of ERM effective challenge and escalation activities
Perform effective challenge by reviewing AI-processed initiatives to ensure appropriate risk classification
Evaluate AI agent inputs and risk logic for accuracy in identifying risks and mitigations
Establish and manage enterprise controls to ensure the AI agent operates strictly within LAUNCH methodology
Monitor AI agent effectiveness using quantitative and qualitative metrics, logging inadequacies as observations, and tracking remediation progress