Senior Risk Management Analyst

Subaru Of America Inc•Camden, NJ

31d•$70,000 - $90,000•Hybrid

About The Position

The Senior Risk Management Analyst helps keep Subaru safe and protected by supporting our insurance, claims, and safety programs. You'll manage claim reporting, underwriting data, driver and vendor approvals, and the systems that keep our risk processes running smoothly. This role works across the business to ensure compliance, support loss control efforts, and strengthen Subaru's enterprise risk and safety practices.

Requirements

Insurance & Risk Expertise: Strong understanding of insurance policy coverages, claims handling processes, motor vehicle violations, and general risk management principles.
Technical & Systems Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook). Ability to learn and use Subaru's risk and fleet systems, including Origami (RMIS), STARS/Oracle Corporate Vehicle Administration (CVA), Risk Vehicle & Driver systems, and Fleetio.
Analytical & Detail Orientation: Strong analytical capabilities with a high attention to detail, accuracy, and data integrity. Process-oriented with the ability to manage multiple priorities and meet deadlines.
Problem Solving & Judgment: Demonstrated ability to investigate issues, assess information, identify solutions, and exercise sound judgment.
Communication & Customer Service: Effective verbal and written communication skills, with the ability to explain complex information clearly. Strong listening skills and a commitment to delivering exceptional customer service.
Collaboration & Independence: Ability to work both independently and as part of a team in a fast-paced, deadline-driven environment.
Adaptability & Continuous Improvement: Openness to new ideas, evolving processes, and organizational change. Ability to recommend and adopt cost-effective and environmentally conscious ("greener") solutions.
Bachelor's Degree in risk management, finance, or accounting preferred and at least 4-6 years of relevant experience required.

Nice To Haves

Non Clinical\ARM - Certification In Risk Management, or willingness to obtain within two (2) years of hire
Associate in Claims (AIC) designation or willingness to obtain within two (2) years of hire

Responsibilities

Addresses workers' compensation (WC), general liability (GL), and auto physical damage and liability (auto) claims.
Reviews insurance claim files to ensure that notes, documentation, and claim details are accurate and complete while utilizing the internal risk management information system (RMIS) and third-party administrator (TPA) systems. Monitors and triages shared Risk Management inboxes. Works with our TPA to follow up on incomplete or inconsistent information to ensure proper claim resolution. Maintains live claim tracking files, measuring open, closed, and aging claims over time to identify patterns and analyze performance trends. Escalates delayed or high-impact claims to management or vendor partners to ensure timely resolution. Contributes to the continuous improvement of claims workflows, documentation standards, and reporting templates. Exercises claim Settlement Authority of $15,000 or less for auto claims.
Collaborates with the Risk Management team to maintain and recommend improvements to standards, policies, and procedures for driver records and authorized driver criteria.
Reviews accident files to ensure accident deductibles are collected.
Reviews monthly report from Samba for new motor vehicle violations and calculates applicable points and surcharges. This requires comparing the states' different motor vehicle violations and determining where they fall within Subaru of America's (SOA's) driving criteria. Any new violations must be evaluated to determine how many points an employee must be charged.
Runs and reviews SOA Surcharge Report bi-monthly for Payroll to implement employee's payroll deductions for authorized drivers' motor vehicle record violations and/or accident points. Ensures that each surcharge is correct by reviewing circumstances of case and collaborates with Risk Management Team and Payroll to ensure that employee is being charged correctly and Corporate Vehicle Administration (CVA) vehicle and driver database (STARS) is accurate.
Constructs and evaluates underwriting data for annual insurance renewals and underwriter presentations to support the Risk Management leadership. Underwriting data includes vehicle data, financial statements, sales projections, inventory shipped, payrolls, facility information, and loss control programs. Understands where to best locate underwriting data, extrapolate relevant information from this data, and how to best construct, organize and present it for underwriting purposes.
Analyzes data for accuracy and relevancy. Reviews for accuracy, all insurance binders, insurance policies, endorsements, premium invoices, limits, and deductibles and maintains such documents in the RMIS insurance policy database.
Reviews vendor and partner invoices for accuracy, completeness, and proper documentation prior to submission for payment. Prepares and submits invoices through established workflows (e.g., Accounts Payable [A/P] systems, Docusign approval routes). Tracks payment status and resolves discrepancies or delays by coordinating with A/P and internal stakeholders. Maintains organized payment logs, ensuring that all transactions are properly coded and archived. Contributes to the creation and refinement of standard operating procedures (SOPs) to strengthen process consistency and compliance. Maintains internal RMIS system for payments and transactions. Ensures that cash transactions for payments and investments are received/made and reported properly for Subaru's insurance-related subsidiaries.
Provides Risk Management support for SOA's sister company, North American Subaru, Inc. (NASI), including increasingly complex auto insurance inquiries, approval of employee drivers, and insurance premium calculations.
Reviews and authorized approval of driving privileges for SOA's vendor partners. This requires evaluating the business need for vendors to drive, analysis of motor vehicle driving record, and ensuring that all agreement forms are completed.
Maintains and provides technical support of Origami, Subaru's RMIS, including the Auto Accident Reporting mobile application, Incident Reporting Portal, and parts transportation claims. Continually improves the department's use of the system and application and troubleshoots any errors or changes.
Prepares and submits quarterly marine claims reports to ship liners, inputting into Origami, following up for payments, and submitting invoices.
Reviews Regional Distribution Center (RDC) safety administrative logs for up-to-date training, drills, and compliance with SOA and Occupational Safety and Health Administration (OSHA) safety standards. Assists with scheduling training and drills as needed.
Assists risk management leadership with special projects such as claims analysis, insurance premium analysis, and driver safety training and announcements.
Reviews terminations to accurately update Samba and Oracle, utilizing internal policies and following up with internal resources to confirm vehicles are returned by former employees within compliance.
Communicate on and review/update Risk Management Policies & Procedures at the direction of Risk Management leadership team.