Senior Risk Analyst - Risk Management (1823)

San Francisco Municipal Transportation Agency (Sfmta)•San Francisco, CA

About The Position

The Office of the City Administrator and its 25+ divisions and departments operate core internal and public-facing services in San Francisco. The Office of the City Administrator's Mission and Vision Our vision is to lead the nation in public administration and to enable City departments to effectively deliver critical public services. We aim to help the city run better, to connect San Francisco residents and constituents to the vital public services they seek, and to create a meaningful and diverse work culture that is the place of choice for people who are invested in a career in public service. We are committed to ensuring that the City's services are inclusive, efficient, equitable, and culturally competent for San Franciscans of all races, ethnic backgrounds, religions, and sexual orientations. This commitment requires comprehensive review and thorough analysis of existing practices and policies to remove barriers to real inclusion. We are also committed to ensuring that the Department is a safe, equitable, and inclusive workplace for individuals of all races. This includes creating opportunities for hiring, promotion, training, and development, for all employees, including but not limited to Black, Indigenous, and people of color (BIPOC). To learn more about our departments, divisions, and programs, visit: sf.gov/departments/city-administrator. About Risk Management: Risk Management is a division of the Office of the City Administrator. We help departments manage their risks of uncertainty through: Providing Risk Management guidance to all departments of the City Setting Insurance Requirements Advising on Indemnity Insurance Program Administration Risk Management also helps with small contractor bonding and technical assistance through the Contractor Development Program (CDP) Administrator. Appointment Type: This is a Permanent Exempt (PEX) position excluded by the Charter from the competitive Civil Service examination process, pursuant to the City and County of San Francisco, Charter Section 10.104. It is considered "at will" and shall serve at the discretion of the Appointing Officer. Under general administrative direction, this position will be responsible for overseeing and directing an employee and outside vendors, as well as performing a variety of complex and difficult duties within the Risk Management Division as directed, focusing primarily on the following areas of responsibility:

Requirements

Possession of a baccalaureate degree from an accredited college or university; AND
Possession of three (3) years full-time equivalent experience performing professional-level analytical work. Qualifying professional-level analytical work includes analysis, development, administration, and reporting in major programs and functions of an organization in the areas of budgets, contracts, grants, policy, or other functional areas related to the duties of positions in the 182X Class series; AND
Possession of a graduate degree (Master's degree or higher) from an accredited college or university with major coursework in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting or other fields of study closely related to the essential functions of positions in the Class series may be substituted for one (1) year of required experience.
Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of 2 years). Thirty (30) semester units or forty-five (45) quarter units equal one year.

Nice To Haves

Insurance Expertise
In-depth knowledge of property and casualty insurance with a strong understanding of risk management processes.
Familiarity with insurance requirements in contracts and the ability to review and analyze insurance documents such as certificates of insurance (COIs) and endorsements.
Experience with insurance policy renewal cycles and knowledge of various types of coverage (e.g. general liability, auto liability, workers compensation, builders risk & inland marine, professional liability, etc.)
Knowledge of general insurance industry standards, such as ISO 31000.
Contract and Document Review
Experience in reviewing professional services and construction contracts and applying risk management concepts.
Strong critical thinking skills and the ability to work independently on assigned tasks and projects.
Stakeholder Communication
Understanding the roles and responsibilities of insurance brokers versus insurance carriers, and the ability to effectively communicate with both, as needed.
Regulatory Knowledge and Administrative Abilities
Ability to perform difficult and specialized administrative work involving individual judgment, with knowledge of appropriate laws, regulations, and procedures.
Familiarity with the City's budget and work order processes

Responsibilities

Providing support to City departments in all phases of contracts, leases, licenses, grants, permits, easements, and other agreements insurance setting, requirement interpretation, and evidence of insurance analysis.
Training City department staff personnel in insurance and risk management practices.
Managing the Request for Qualifications (RFQ)/Request For Proposal (RFP) Process to establish and maintain a new ongoing Citywide Eligible List of Insurance Vendors (Insurance Brokers and Service Providers).
Supporting the Division in managing the intricacies of budget, work order development billing, insurance placement, and the procurement of brokers & service providers unique to the Division.
Coordinating the evaluation of Citywide risk management maturity, which includes but is not limited to:
Collaborating across City departments to design, develop and administer additional training opportunities for understanding Risk Management processes and industry standards (e.g., ISO 31000)
Reviewing, implementing and maintaining policies, procedures and plan documents to ensure smooth operation of the City's insurance programs.
Conducting data analysis and preparing presentations, reports, and materials needed to facilitate insurance renewals and measure underwriting performance for various internally and external audiences.
Researching best practices used in other jurisdictions and presenting a draft work plan with recommendations for enhancing and streamlining the City's Risk Management program.
Preparing reports and analyzing risk management data to support decision-making.
Overseeing and directing outside vendors (e.g., brokers and risk management service providers) to ensure insurance policies and programs are placed, renewed, and well-documented in accordance with applicable policies that promote transparency and accountability.
Providing support for the Contractor Development Program (“CDP”) - (formerly known as Surety Bonding and Financial Assistance Program under Administrative Code Section 14B.16), in coordination within the Risk Management Division, as well as Contact Monitoring Division and the CDP Administrator.
Managing technology platform(s) utilized by the city (e.g. Peoplesoft, ServiceNow, Salesforce) to manage and track risk management data.
Developing, building and maintaining strong collaborative relationships with internal and external City stakeholders on Policy, Financial and Operational matters related to the City's Risk Management programs