Senior Revenue Operations Analyst

Harris•Washington, DC

About The Position

Senior Revenue Operations Analyst We are seeking a Senior Revenue Operations Analyst with a solutions mindset, supporting revenue operations with cross-functional coordination across Public and Private Sector markets This role oversees pipeline, new Bookings management, and Salesforce operations while serving as a key partner to STChealth Leadership. The Senior Revenue Operations Analyst will report to the Senior Vice President of Healthcare. Key responsibilities: Pipeline administration in support of Public and Private Sales and Marketing Leadership. Provide insights, dashboards, and analysis for EVP, SVP, and VP utilization. Maintain Salesforce accuracy, reporting, and workflow optimization. Support contracting efforts including margin analysis and pricing calibration. Support coordination of state and federal Public Health RFP/RFI responses. What your impact will be: Run weekly pipeline and new Bookings meetings. Partner with Leadership and Finance to ensure accurate forecasting for all aspects of the sales cycle - including but not limited to bookings, backlog, and revenue recognition. Support Public and Private Leadership to develop relevant annual sales strategies in line with market analysis. Develop and maintain sales forecasts and business plans. Serve as primary point of contact for RFP margin analysis and pricing calibration to ensure contracting and negotiation needs are met. Gather and understand market data and trends in our various business segments; monitoring GovWin. Support alignment of technical and functional requirements with internal SMEs with RFP/RFI responses. What we are looking for: 5+ years of experience in Healthcare IT, Services, and/or Software Market account management, customer success, and/or sales. Demonstrated familiarity with state government business development and procurement processes. Works effectively within a collaborative and cohesive, team-based environment. Ability to multi-task effectively and to consistently meet assigned deadlines. Ability to forecast sales accurately. Excellent understanding of CRM systems and reporting to manage sales funnels. Ability to identify market needs, establish a conversation with customers and partners and convert these requirements into business opportunities. Excellent strategic thinking and communication skills. Comfortable synthesizing complex technical, clinical, and policy issues and communicating them effectively to disparate audiences. Effective presenting in front of executives, supervisors, and end users. Proven analytical and financial skills, with proficiency in financial modeling, P&L, analysis, and data-driven decision-making. Accountability and discipline are key traits of a successful candidate. About Us: When you choose STChealth, you will be choosing a long-standing industry leader with a 38-year history and a start-up mentality. And you'll be choosing to join a team of people determined to reduce the impact of preventable disease and empower people throughout the healthcare ecosystem. Named one of Arizona's Top Workplaces, you will find that we are a highly engaged group of people, motivated and inspired by each other, and passionate about the collective work we do in creating intelligent solutions for healthier communities all over the world. Located in the Warehouse District, we are proud to be a part of the dynamic and creative PHX Core Innovation Hub. Our open-office layout provides lots of room for the collaboration and inspiration that feeds all the great ideas that start here.

Requirements

5+ years of experience in Healthcare IT, Services, and/or Software Market account management, customer success, and/or sales.
Demonstrated familiarity with state government business development and procurement processes.
Works effectively within a collaborative and cohesive, team-based environment.
Ability to multi-task effectively and to consistently meet assigned deadlines.
Ability to forecast sales accurately.
Excellent understanding of CRM systems and reporting to manage sales funnels.
Ability to identify market needs, establish a conversation with customers and partners and convert these requirements into business opportunities.
Excellent strategic thinking and communication skills.
Comfortable synthesizing complex technical, clinical, and policy issues and communicating them effectively to disparate audiences.
Effective presenting in front of executives, supervisors, and end users.
Proven analytical and financial skills, with proficiency in financial modeling, P&L, analysis, and data-driven decision-making.
Accountability and discipline are key traits of a successful candidate.

Responsibilities

Pipeline administration in support of Public and Private Sales and Marketing Leadership.
Provide insights, dashboards, and analysis for EVP, SVP, and VP utilization.
Maintain Salesforce accuracy, reporting, and workflow optimization.
Support contracting efforts including margin analysis and pricing calibration.
Support coordination of state and federal Public Health RFP/RFI responses.
Run weekly pipeline and new Bookings meetings.
Partner with Leadership and Finance to ensure accurate forecasting for all aspects of the sales cycle - including but not limited to bookings, backlog, and revenue recognition.
Support Public and Private Leadership to develop relevant annual sales strategies in line with market analysis.
Develop and maintain sales forecasts and business plans.
Serve as primary point of contact for RFP margin analysis and pricing calibration to ensure contracting and negotiation needs are met.
Gather and understand market data and trends in our various business segments; monitoring GovWin.
Support alignment of technical and functional requirements with internal SMEs with RFP/RFI responses.