Senior Revenue Accountant

Karbon

12h • $96,000 - $106,000 • Remote

About The Position

Karbon is seeking a Senior Revenue Accountant to join their Finance team. This role requires expertise in subscription billing, a solid understanding of revenue accounting principles, and the ability to navigate complex systems and build scalable solutions. The position involves leveraging AI to improve billing processes. The role is fully remote and open to candidates based in the United States, offering competitive compensation, benefits, and opportunities for professional growth. The ideal candidate is a self-starter who takes ownership and enjoys solving challenging problems.

Requirements

• 5+ years of experience in billing operations, revenue operations, or a related function within a SaaS or subscription-based company.
• Extensive, hands-on experience with Zuora including subscription management, product catalog configuration, invoicing, amendments, and reporting.
• Foundational knowledge of revenue recognition principles (ASC 606) and experience supporting or partnering with a revenue accounting function.
• Proven experience handling complex, non-standard billing scenarios with sound judgment and strong attention to detail.
• Comfortable being customer-facing and communicating billing matters with clarity and empathy.
• Strong ability to interpret contract language and apply it accurately to billing setup and revenue implications.
• Systems-savvy: able to work across multiple platforms, connect the dots between tools, and find creative, practical solutions to operational challenges.
• Demonstrated ability to work with AI tools in a finance or operations context — including prompt-based workflows, AI-assisted drafting or analysis, and a clear understanding of when to validate or escalate AI outputs.
• A self-starter who takes ownership, identifies problems proactively, and drives them to resolution without needing significant direction.
• Excellent communication and collaboration skills, with the ability to work effectively across a globally distributed team.

Nice To Haves

• Experience with Salesforce or similar CRM platforms is a plus.
• Bachelor's degree in Accounting, Finance, Business, or a related field preferred.

Responsibilities

• Apply foundational knowledge of ASC 606 and SaaS revenue recognition principles to support accurate revenue reporting.
• Assist the Accounting team with month-end close activities, including revenue-related reconciliations and journal entry support tied to billing.
• Partner with Revenue Accounting to ensure billing data in Zuora is structured to support clean, auditable revenue recognition.
• Flag and escalate billing scenarios with complex revenue recognition implications for proper treatment.
• Own the end-to-end collections process, monitoring aging balances and prioritizing outreach on overdue accounts.
• Maintain accurate AR reporting and support month-end close by reconciling cash receipts and applying payments in Zuora.
• Own end-to-end billing operations for a global customer base, managing complex subscription scenarios.
• Investigate and resolve billing discrepancies, invoicing errors, and escalated issues with a high degree of accuracy and urgency.
• Manage renewals, adjustments, and amendments in Zuora, ensuring all billing actions are executed correctly and in alignment with contract terms.
• Serve as the billing team's go-to resource for edge cases and non-standard scenarios that require sound judgment and creative problem-solving.
• Act as a senior point of contact for customers on billing-related inquiries, delivering clear, professional, and empathetic communication.
• Partner with Customer Success and Support teams to resolve billing issues efficiently and ensure a positive customer experience.
• Represent the billing function externally with confidence and a solutions-oriented approach.
• Review customer agreements and order forms to ensure billing setup accurately reflects negotiated terms, pricing structures, and any custom provisions.
• Advise internal stakeholders on how contract terms translate into billing and revenue recognition implications.
• Collaborate with Legal, Sales, and Finance on billing-related contract language and escalations as needed.
• Serve as the internal subject matter expert on Zuora, owning configuration, troubleshooting, and optimization of billing workflows within the platform.
• Maintain accurate subscription records, product catalog entries, and billing rules in Zuora.
• Partner with RevOps and Finance on Zuora-related projects, upgrades, and integrations.
• Actively drive AI adoption within billing and revenue operations: testing tools, surfacing use cases, and helping define how automation improves the function.
• Use AI-powered tooling to streamline billing workflows, including anomaly detection in invoicing, automated reconciliation checks, and intelligent flagging of discrepancies.
• Apply AI capabilities within Zuora and connected systems to reduce manual intervention in complex billing scenarios, accelerate invoice processing, and improve accuracy.
• Leverage AI-assisted tools to improve the speed and quality of customer communications, contract reviews, and internal SOPs.
• Partner with Revenue Accounting to explore AI applications in revenue recognition.
• Contribute to the finance team's AI adoption by testing new tools, documenting billing-specific use cases, and sharing learnings.
• Maintain a human-in-the-loop mindset: validate AI-generated outputs before they inform customer decisions or financial reporting, and escalate edge cases that require human judgment.
• Demonstrate a strong ability to navigate interconnected systems (Zuora, Salesforce, and related tools) to diagnose issues and engineer scalable solutions.
• Proactively identify gaps in billing and revenue processes and lead or contribute to continuous improvement initiatives, with a particular focus on where AI automation can eliminate low-value manual work.
• Document workflows, edge cases, and standard operating procedures to support team scalability and knowledge sharing.
• Work closely with Sales, Finance, Accounting, Revenue Operations, and Customer Success to ensure seamless billing execution and alignment on revenue matters.
• Provide billing and systems guidance to internal stakeholders as the team scales, including educating cross-functional partners on how AI tools are changing billing and revenue operations.

Benefits

• Flexible Time Off with an encouraged 4 weeks use per year
• Company paid medical for you and eligible spouse/partner and dependents
• Paid dental and vision and eligible spouse/partner and dependents
• 401(k) with company matching
• Flexible Spending Account
• Up to 8 weeks paid parental leave
• Work-from-home stipend
• Work with (and learn from) an experienced, high-performing team
• A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback
• Be part of a fast-growing company that firmly believes in promoting high performers from within

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree