Senior Retirement Benefit Analyst

Lehigh Valley Health Network•Philadelphia, PA
•Remote

About The Position

The Senior Retirement Benefits Analyst serves as the main contact with HRIS for designing, developing, and administering enterprise retirement benefit programs in the HCMS system. This role requires a clear understanding of the HCMS benefits module to troubleshoot issues and lead the development of efficient retirement processes in the system. The analyst serves as a subject matter expert and liaison among HRIS, IT, the retirement team, and retirement plan vendors. The role supports escalated inquiries, investigates and resolves plan issues, develops audit processes and reports, and educates retirement team members on the HCMS benefits module and related procedures. Responsibilities also include reviewing payroll and compliance files, reconciling funding, testing system changes, documenting standard operating procedures, and recommending improvements to retirement benefits processes and programs. This is a remote position based in Pennsylvania, with a day shift schedule Monday through Friday.

Requirements

  • Bachelor’s degree in a related field or equivalent work experience.
  • Five years of experience in benefits administration and HCMS administration.
  • Proficiency with Microsoft Word.
  • Working knowledge of Microsoft Excel, including formulas and pivot tables.
  • Strong analytical skills, critical-thinking skills, and attention to detail.
  • Experience working with an Enterprise Human Capital Management System.
  • Skill in process management.
  • Ability to listen actively, communicate clearly and empathetically, take responsibility, adapt, and exercise self-control under pressure.

Nice To Haves

  • Bachelor’s degree in human resources, business, or a related field.
  • Five years of experience in Human Resources Operations.
  • Working knowledge of relevant federal and state regulations, filing, and compliance requirements affecting employee benefit programs, including ERISA, Social Security, and DOL requirements.
  • Experience working with outsourced benefits administration vendors.
  • PHR (Professional in Human Resources) certification from the HR Certification Institute.
  • CP (Certified Professional) certification from the Society for Human Resource Management.
  • CCP (Certified Compensation Professional) certification from WorldatWork.
  • CEBS (Certified Employee Benefits Specialist) certification from the International Foundation of Employee Benefit Plans.

Responsibilities

  • Serve as a subject matter expert in retirement benefits and HCMS, responding to escalated colleague inquiries through investigation and coordination with internal and external partners.
  • Assist retirement benefits analysts with researching and troubleshooting retirement plan issues and work with HRIS to resolve them.
  • Partner with HRIS to identify root causes and resolve issues by updating the HCMS benefits module or related processes.
  • Act as liaison among HRIS, IT, and the retirement team when researching retirement benefits issues.
  • Work with HRIS to develop audit-report processes that improve the efficiency of retirement benefits processing.
  • Educate the retirement team on the HCMS benefits module and its standard operating procedures.
  • Create and review bi-weekly payroll files, quarterly files, and annual compliance files, including NDT files, to ensure accurate and compliant processing.
  • Reconcile funding and ensure timely funding and processing of retirement benefit transactions in accordance with best practices and applicable legal requirements.
  • Work with HRIS and IT to update the benefits module for programming changes, plan changes, or regulatory mandates; test changes and assess their effects on retirement plan integrations.
  • Collaborate with retirement plan vendors to support compliance and efficient administration.
  • Analyze data sources and provide evidence-based recommendations for process improvements within the retirement domain.
  • Create and maintain standard operating procedures describing how the HCMS benefits module relates to retirement plans, and educate the retirement team on these procedures.
  • Share organizational knowledge and insights, contribute to knowledge-sharing initiatives, and document processes, procedures, and best practices to support continuity and consistency.
  • Identify and recommend process improvements and program enhancements, and use technology tools to improve efficiency, accuracy, and user experience.
  • Explain HCMS benefits module and retirement plan integration changes to the retirement team.
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