Senior Retail Sales Associate - Century City

Nestle Operational Services Worldwide SA•Los Angeles, CA

5d•$23•Onsite

About The Position

At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us! Reimagine what coffee can be. Reimagine what you can become. Let’s grow together. Join our team as a Senior Retail Sales Associate in a key holder role at our elegant retail boutique. This position offers a fantastic opportunity to kickstart your leadership journey. As part of our team, you will work closely with the management team to ensure smooth daily store operations, including opening and closing functions. Your role will involve creating an inviting and inspiring store environment for both our customers and team members. You will have the chance to drive sales through authentic customer connections, gain a deep understanding of key metrics, and lead by example to make a lasting impact.

Requirements

You are inherently a people person and thrive in a customer service environment.
You enjoy working in a fast-paced environment, thinking on your feet, and adapting to change.
You are punctual and available to work open and closing shifts, weekends, and holidays.
You have patience for day-to-day challenges and are resourceful in troubleshooting on the spot.

Responsibilities

Support our management team with open/closing duties, driving sales and creating an exceptional customer experience to ensure our store runs smoothly.
Act as a customer experience host and create a House of Hospitality store environment.
Delight our customers with complimentary coffee tastings and highlight your extensive product knowledge.
Share our mission and values in sustainability and recycling and be a catalyst for change through the power of coffee.
Assist with shipments, arrange eye-catching displays, and ensure boutique cleanliness.
Undergo a training period that will equip you with the skills and coffee knowledge needed for success.