Senior Retail Sales Associate - Key Holder

Bob's Discount Furniture • Columbia, MD

59d • $50,000 - $75,000 • Onsite

About The Position

As a Senior Retail Sales Associate at Bob’s Discount Furniture, you’ll bring energy, service, and leadership to our showroom floor. You’ll guide customers through a personalized shopping journey that reflects The Bob’s Way—honesty, integrity, and a customer-first mindset—while leveraging tools and product knowledge to meet their home furnishing needs. In this service-forward role, you’ll also support team development, safety protocols, and daily store operations. This position is based in-store and requires flexible availability to work a retail schedule.

Requirements

• Ability to engage and serve customers in a fast-paced, sales-driven environment
• Track record of achieving personal or team goals
• Must be at least 18 years old
• Ability to lift and move up to 25 lbs. regularly and 50 lbs. with or without assistance
• Ability to stand, walk, bend, and reach for extended periods
• Must be mobile throughout the showroom and able to perform in-store tasks as needed
• Customer service excellence
• Relationship building and rapport
• Sales engagement and upselling techniques
• Analytical thinking and problem-solving
• Team collaboration and contribution
• Self-leadership and personal accountability
• Effective communication and active listening
• Ability to manage concerns in a service-focused manner

Nice To Haves

• Experience in retail customer service
• Commission-based sales experience
• Ability to lead, motivate, and support teammates
• Familiarity with retail operations tools (tablets, CRM, etc.)

Responsibilities

• Support team development, safety protocols, and daily store operations.
• Engage and serve customers in a fast-paced, sales-driven environment.
• Achieve personal or team goals.

Benefits

• Competitive Medical, Dental, and Vision Insurance
• Paid Vacation, Personal Days, Sick Days, Holidays, and your Birthday
• 401(k) Profit Sharing Plan with a generous company match
• Employer-paid Life Insurance and Voluntary coverage options
• Pet Insurance and Legal/Financial Planning resources
• Tuition Reimbursement and scholarships for team members and dependents
• On-demand learning and professional development
• Employee Discount on Day 1 and additional merchant discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed