Senior Retail Media Digital Specialist
About The Position
Skai is seeking a skilled retail media practitioner to join their Expert Services team as a Senior Specialist. This role involves owning the day-to-day execution and performance of assigned client accounts on the Skai Retail Media management platform. The specialist will be hands-on with campaigns, accountable for their performance, and will develop a consultative voice by investigating performance, identifying root causes, and advising clients on next steps. Working alongside an Expert Services Manager and Director, the role serves external clients, supports account strategy, and contributes to raising the team's standard of delivery.
Requirements
- Hands-on retail media management. You have built, run and optimised paid ecommerce campaigns, including Amazon Sponsored Products, Sponsored Brands and Sponsored Display, and can describe what you changed and what happened as a result.
- Analytical thinking. Root-cause analysis rather than surface reporting, and the judgement to tie metrics back to the client's business objectives rather than optimising to a single number.
- Data fluency. Confident with large datasets in Excel or similar tools.
- Client-facing communication. You explain a result and a recommendation clearly, in writing and verbally.
- Ownership and follow-through. You take problems to resolution and flag risks early.
- Curiosity about AI and automation. You use generative AI tools such as Claude to work faster and better.
Nice To Haves
- Walmart Connect and DSP exposure, such as Amazon DSP or Walmart DSP
- AMC, including running and interpreting queries
- Other networks: Instacart, Target and Roundel Media Studio, Criteo, CitrusAd, Epsilon, Kroger Precision Marketing
- Agency-side background, and experience with Skai or a comparable platform
- Collaborating with a global team, both locally and virtually
Responsibilities
- Own the day-to-day execution, optimisation and performance of assigned retail media accounts, from hands-on builds and budget pacing to bid and structure management
- Investigate performance changes and opportunities, find the root cause, and advise clients on media planning and best practice across Amazon, Walmart and other networks
- Prepare performance updates and contribute to QBRs and strategic reviews
- Build custom analyses, reports and automations, including with generative AI tools, where the standard tools and templates fall short
- Coach Specialists, contribute to team playbooks, and partner with product, sales, technical account management and client services to surface client needs and market opportunities
Benefits
- Additional bonus compensation
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
