Senior Retail Lending Closer

First Financial Bank•Worthington, OH

4d•$26 - $34•Onsite

About The Position

The Senior Retail Lending Closer specializes in preparing and reviewing loan and mortgage closing packages and paperwork. This role ensures the accuracy and completeness of the documentation. The Senior Retail Lending Closer manages through resolution any concerns, problems, and/or documentation issues. The role works closely with lending staff and is a critical part in ensuring necessary due diligence is completed on consumer loan and mortgage closing requests.

Requirements

Cross-trained on at least 2 programs within the Retail Lending closing team
A willingness to learn and understand processes and procedures
Detail-oriented and organized with excellent communication, phone and customer service skills
Strong computer skills; loan industry software preferred
Mathematical and calculation skills needed to ensure accuracy
Teamwork and collaboration skills while assisting and training less experienced members
Ability to adapt as programs and procedures are updated
Follows established guidelines with proficiency
Works with limited supervision and escalates complex decisions needed
Collaborates with management
Uses subject-matter expertise to advise others
Prolonged periods of deskwork.
Frequent use of computer, keyboard, phone and office equipment.
Clear and effective communication in person and over the phone.
Ability to move within an office environment.

Nice To Haves

Problem solving to ensure various solutions are explored
Time management
Strong collaborator

Responsibilities

Has advanced knowledge of the consumer and mortgage product lines that you are assigned to, origination systems, all applicable laws, TRID and the bank's lending policies and procedures.
Reviews loan approvals, supporting documentation, and systems to determine due diligence is completed prior to preparing closing documents.
Assure mortgage loans are closed in accordance to regulatory and investor guidelines.
Responsible for sending mortgage closing instructions and reviewing HUD-1 Settlement statements to assure adherence to Regulatory and Investor guidelines.
Partners with lending staff and addresses any documentation deficiencies or issues prior to scheduled loan closing.
Prepares all applicable disclosures and closing documents in accordance with company policy and guidelines.
Maintains open lines of communications with all parties in a timely fashion.
Ensures compliance with underwriting, government regulations, and company requirements.
Acts autonomously on processes and uses judgement on moderate problems.
Has broad knowledge of the internal processes, systems, and solutions.
Reviews and enhances procedures and policies with the manager as processes change.
Proactively suggests process changes for improved efficiencies and to better the customer experience.
Has the ability to be a cross functional leader.
Knowledge to work in the test environment as we work through process/system updates.
Assists in the development of new staff through virtual training.