Senior Resource Specialist

Capco • Toronto, ON

11d

About The Position

Drive smarter staffing decisions that empower people and enable business performance. The Role As a Senior Resource Specialist within our HR function, you will play a key role in delivering effective, transparent, and data-driven resourcing across the Canada business. Sitting at the intersection of people, projects, and commercial priorities, you will support staffing decisions, optimize utilization, and help ensure the right people are deployed to the right opportunities. You will work closely with consulting leadership, account teams, Recruitment, Finance, and HR partners to balance supply and demand, while supporting a positive and engaging experience for our consultants.

Requirements

• Strong experience in resource management, workforce planning, HR operations, or a related coordination-focused role
• Strong stakeholder management skills with the ability to collaborate across multiple teams
• Analytical mindset with confidence working with data, reporting, and Excel
• Highly organized with strong attention to detail and ability to manage multiple priorities
• Clear communication skills and ability to support decision-making in a fast-paced environment

Nice To Haves

• Experience in consulting, professional services, or a matrixed organization
• Familiarity with resourcing tools, workforce planning systems, or reporting platforms (e.g., Power BI, Tableau)
• Exposure to utilization tracking, forecasting, or capacity planning
• Experience supporting or mentoring junior team members
• Continuous improvement mindset with an interest in enhancing processes and data quality

Responsibilities

• Support staffing and deployment activities, ensuring alignment between business demand, consultant availability, and utilization goals
• Partner with stakeholders to identify suitable resources for open roles and confirm bookings in a timely manner
• Maintain accurate data across resourcing systems, including allocations, roll-offs, and demand tracking
• Monitor bench, upcoming availability, and pipeline demand to support proactive staffing decisions
• Help resolve staffing conflicts and escalate risks with clear context and recommended actions

Benefits

• Comprehensive Benefits Coverage – 100% company-paid health, life, and disability insurance effective from Day 1 of employment
• Retirement Savings Program – Registered Retirement Savings Plan (RRSP) with employer contribution matching options
• Virtual Health Care – Company-paid program available to employees and their dependents
• Employee & Family Assistance Program (EFAP) – Confidential support services for employees and their families
• Wellness Support – Fitness reimbursement to promote overall wellbeing

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed