Senior Resiliency Advisor

American Century Investments • Kansas City, MO

7d • Hybrid

About The Position

We are seeking a Senior Resiliency Advisor to join our Governance, Risk, Compliance, and Resiliency team. In this role, you will help strengthen the organization's ability to prepare for, respond to, and recover from disruptive events. You will lead key aspects of our business continuity and resilience program, facilitate exercises and testing activities, and partner with business and technology teams to ensure recovery strategies align with critical operational needs.

As a trusted advisor, you will help leaders identify priorities, assess risks and recovery gaps, and build practical resilience capabilities across the organization. Success in this role requires strong collaboration, influence, and the ability to translate complex resilience concepts into actionable solutions that improve preparedness and recovery outcomes.

This role plays a key part in helping American Century Investments maintain critical operations, support our clients, and recover effectively when disruptions occur.

This role reports to the IT Manager of the Risk & Resiliency team.

This hybrid position will be based out of our Kansas City, MO office.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without visa sponsorship, now or in the future.

Requirements

• Bachelor's degree in cybersecurity, information systems, risk management, business, or a related field, or an equivalent combination of education and experience.
• 7+ years of progressive experience in business continuity, disaster recovery, cyber resilience, operational resilience, technology risk, or related disciplines.
• Experience leading, governing, or maturing enterprise business continuity, disaster recovery, cyber resilience, or operational resilience programs, including business impact analysis, continuity planning, testing, and governance.
• Strong understanding of technology and operational environments, including applications, infrastructure, cloud services, cybersecurity, data protection, facilities, and third-party dependencies.
• Proven ability to assess resilience risks, identify recovery gaps, and translate business recovery requirements into practical operational and technology solutions.
• Experience facilitating tabletop exercises, recovery testing, and incident response or crisis management activities, including driving corrective actions and continuous improvement.
• Exceptional communication, consulting, and stakeholder management skills, with the ability to influence decisions, present complex risk concepts to diverse audiences, and manage multiple priorities in a dynamic environment.
• Ability to participate in an established after-hours crisis and recovery support rotation.
• Demonstrates the American Century Investments Winning Behaviors: Client Focused, Courageous and Accountable, Collaborative, Curious and Adaptable, Competitively Driven.

Nice To Haves

• Professional certifications such as CBCP, MBCI, CRISC, CISSP, or other relevant business continuity, resilience, risk, or cybersecurity credentials.
• Experience in financial services, asset management, or other highly regulated industries.
• Knowledge of operational resilience practices, including end-to-end process mapping, scenario testing, resilience assessments, and third-party resilience oversight.
• Experience with resilience management, emergency notification, or recovery orchestration platforms.
• Ability to develop meaningful metrics, dashboards, key risk indicators, and executive-level reporting that support informed decision-making.

Responsibilities

• Own and continuously enhance our business continuity and cyber resilience program, helping the organization prepare for, respond to, and recover from disruptions.
• Partner with business and technology teams to identify critical processes, recovery priorities, dependencies, and resilience requirements, translating insights into practical recovery strategies.
• Guide business impact analyses, continuity planning, governance activities, and program reporting to ensure a consistent and effective approach across the organization.
• Assess recovery capabilities, identify gaps and risks, and work with leaders to prioritize improvements that strengthen operational resilience.
• Design and facilitate tabletop exercises, recovery testing, and other readiness activities that improve preparedness and cross-functional coordination.
• Support response efforts during significant disruptions by helping leaders coordinate information, align decisions, and drive effective recovery actions.
• Collaborate with risk, legal, vendor management, and business partners to address resilience risks associated with critical third-party providers.
• Deliver meaningful reporting, training, and advisory support that promotes a culture of resilience and enables continuous improvement.

Benefits

• Competitive compensation package with bonus plan
• Generous PTO and competitive benefits
• 401k with 5% company match plus annual performance-based discretionary contribution
• Tuition reimbursement, formal mentorship program, live and online learning

What This Job Offers

• Job Type: Full-time
• Career Level: Senior