Senior Residential Mortgage Underwriter

Questrade Financial GroupToronto, ON
CA$80,000 - CA$90,000Hybrid

About The Position

Questrade Financial Group (QFG) is a diversified financial services company that offers a range of services including investment, wealth management, mortgages, and real estate. They leverage cutting-edge technology and a human-centric approach combined with AI-driven innovation to enhance customer experiences and empower their teams. QFG is seeking a Senior Residential Mortgage Underwriter to join their diverse, inclusive, and hybrid workplace. This role is crucial for contributing to overall portfolio growth and maximizing profitability by managing the full credit adjudication process, from decisioning mortgage applications to reviewing and fulfilling conditions. The ideal candidate will be a catalyst for change, using AI to transform financial services and deliver unparalleled customer experiences.

Requirements

  • Demonstrated ability to provide alternate solutions based on product and guideline availability.
  • Demonstrated effective organizational and time management skills.
  • Capability to handling multiple tasks and meeting stringent deadlines.
  • Results oriented attitude.
  • Qualities such as: Self-motivated, confident, and capable of working both independently and in a team environment. Bring a positive, can-do attitude to our organization, using creative solutions to solve problems.
  • Established and built on healthy working relationships with your team and peers.
  • Worked well in a dynamic and fast paced environment with the ability to navigate through organizational change.
  • Committed to providing outstanding customer service.
  • Exceptional analytical skills and a keen eye for detail.
  • Solid written and verbal business communication skills.
  • Strong analytical skills.
  • Demonstrated interpersonal and relationship building skills.
  • Demonstrated strong negotiation and sales skills.
  • Solid understanding of the general characteristics, attributes and risk factors associated with various loan types.
  • Minimum of 5 years' experience in residential origination, preferably in the alternative lending space
  • Working knowledge of the Google Workspace applications.

Nice To Haves

  • Post-Secondary Education preferred.

Responsibilities

  • Successfully contribute to the Residential Lending results, ensuring growth and profitability targets are being met.
  • Maintain knowledge of Questbank’s residential mortgage underwriting policies, procedures, and products.
  • Negotiate, structure, and evaluate received mortgage applications according to internal policies.
  • Manage portfolio risk by exercising consistent, objective and sound credit decisions within authorized limits, escalating with rationale to support recommendation where appropriate.
  • Issue mortgage commitments with appropriate conditions.
  • Review and decision mortgage documentation to ensure each document is complete and accurate based on Questbank’s credit policies, procedures, and anti-money laundering requirements.
  • Effectively partner with Partner Experience to deliver top of class experience to our partners.
  • Work in collaboration with the Credit Quality Assurance and Funding teams to ensure targets are being met.
  • Maintain up to date knowledge of the competition, industry trends and market conditions.
  • Ensure accurate record keeping and that all records are stored and retained to meet Company standards.
  • Identify continuous improvement opportunities.
  • Follow AML procedures on all files with an emphasis on “Know Your Client” rules.
  • Proactively identify actual and potential violations of AML regulatory requirements, internal policies and procedures or other AML/ATF risk situations at an early stage. Conducts appropriate inquiries and investigations in relation to any such situation and ensures that corrective actions and/or risk mitigation actions are implemented in a timely manner or escalated appropriately.
  • Adhere to compliance and operational risk controls in accordance with company’s policies and procedures.
  • Effectively manage tasks and cases to adhere to predetermined Service Level Agreements.

Benefits

  • Health & wellbeing resources and programs
  • Paid vacation, personal, and sick days for work-life balance
  • Competitive compensation and benefits packages
  • Career growth and development opportunities
  • Opportunities to contribute to community causes
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