Senior Resident Engineer

Hewlett Packard Enterprise • New York, VA

1d • Onsite

About The Position

The Senior Resident Engineer role is an 'Onsite' position primarily working from an HPE partner/customer office. Hewlett Packard Enterprise (HPE) is a global edge-to-cloud company focused on advancing how people live and work by helping companies connect, protect, analyze, and act on their data and applications. HPE fosters a culture of innovation, values diverse backgrounds, and offers flexibility for work-life balance. This role is within the Client Management division of HPE Networks, part of the Advanced Services (AS) team, and is typically dedicated to a single customer. The position requires fluency in Juniper Networks technologies, general networking, and a deep understanding of the customer's specific deployments and use cases. Resident Engineers are the primary technical contact for customers purchasing Advanced Services and work closely with them daily, with access to customer production equipment.

Requirements

• Bachelor’s or Master’s degree in Electrical Engineering, Computer Science, or a related field (or equivalent experience).
• Typically, 8+ years’ experience in data center routing, switching, and network architecture.
• Hands-on experience using HPE Juniper products such as the MX and EX series.
• Experience with routing protocols such as OSPF, ISIS and SR MPLS.
• Proven ability to develop test automation and write scripts in Python.
• Excellent written and verbal communication skills in English and the local language; able to present product architecture.
• Advanced level experience with Mist, WiFi and wired assurance as well as SD-WAN (SSR).
• Evaluating forms of empirical analysis, modeling and testing methodologies to validate product designs and specifications.

Nice To Haves

• Experience testing and certifying Junos and Junos EVO software features and associated hardware.
• Skilled in empirical analysis, modeling, and testing methodologies to validate product designs and specifications.
• Proficient with engineering design tools and software used to design components and solutions.
• Strong analytical and problem-solving abilities.

Responsibilities

• Serve as the subject matter expert for HPE products in data center networking technologies, supporting customers with network design, troubleshooting, hardware and software testing, documentation, best practices, and automation.
• Provide primary technical support for break/fix activities, using advanced diagnostic skills to restore services quickly and reduce the likelihood of recurrence.
• Advise customers on best practices for Junos configurations and network design.
• Manage and grow relationships with internal teams and outsourced development partners involved in engineering design and development.
• Review and evaluate designs and project activities for compliance with technology and development standards; provide constructive feedback to improve product quality.
• Contribute domain-specific expertise and engineering leadership to cross-organizational projects and programs.
• Drive innovation by integrating new technologies into engineering projects and designs.
• Mentor and guide junior staff members.

Benefits

• Health & Wellbeing comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development programs catered to helping you reach any career goals.
• Unconditional Inclusion, flexibility to manage work and personal needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior