Senior Residence Manager - Hamlin, NY, 14464

Lifetime Assistance • Hamlin, NY

1d • Onsite

About The Position

Lifetime Assistance is seeking a Senior Residence Manager to lead the day-to-day operations of assigned residential sites, ensuring high-quality services aligned with individual needs and rights. This role involves supervising, training, and evaluating Direct Support Professionals (DSPs), overseeing health and safety, promoting person-centered care, managing documentation, and ensuring compliance with regulatory standards. The position also includes managing site facilities and fiscal records, and participating in an Administrator On Call rotation for crisis response.

Requirements

• Bachelor’s degree in Human Services or related field and 1 year of experience with individuals with developmental disabilities; OR Associate degree and 3 years of experience; OR High school diploma/equivalent and 5 years of experience, including at least 1 year in a supervisory role.
• Strong leadership, communication, and organizational skills.
• Ability to manage multiple priorities and collaborate with interdisciplinary teams.
• Knowledge of OPWDD regulations and person-centered planning practices.
• Proficiency with scheduling, documentation, and communication systems.
• Must meet Lifetime Assistance Vehicle Operator Requirements.
• May be required to obtain OPWDD SCIP-R Level II certification.
• Must pass all required background checks and clearances (SCR, fingerprinting, SEL, MHL).

Responsibilities

• Lead the day-to-day operations of assigned residential sites, ensuring high-quality services aligned with individual needs and rights.
• Supervise, train, evaluate, and schedule Direct Support Professionals (DSPs), ensuring compliance with agency and OPWDD standards.
• Oversee health, safety, and wellness supports, including medication administration and special dietary requirements.
• Promote person-centered care and support individuals in daily living skills, community inclusion, and individualized goals.
• Maintain documentation, complete incident reports, and ensure compliance with regulatory standards.
• Manage site facilities, fiscal records, and monthly inspections, while supporting capital improvement projects.
• Serve as Administrator On Call on a rotating basis and lead in crisis or emergency response.

Benefits

• No-Premium Health Insurance
• Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester
• Micro-credential stipends up to $750
• SUNY partnerships
• Paid Training & Coaching
• Generous paid time off
• Supportive scheduling

What This Job Offers

• Job Type: Full-time
• Career Level: Senior