Senior Research Consultant (Tech/Financial Services)

Reach3 Insights•Chicago, IL

16h•Hybrid

About The Position

Reach3 Insights, part of Rival Group, is an award-winning global insights firm that uses AI-accelerated, mobile messaging-based conversational insights. Rival Technologies provides an enterprise-grade conversational insights platform, engaging consumers via mobile messaging to capture rich, in-the-moment qual/quant human insights at scale. Reach3 is a full-service research consultancy offering scalable, conversational insight solutions with immersive designs, intelligent data sciences, and dynamic digital storytelling to deliver deep experiential insights that inspire action. Joining Reach3 means pioneering new ways of capturing and delivering insights, working with passionate senior consultants and industry leaders. The company culture is built on trust, hard work, and fun, with leadership investing in employee development and career growth. Reach3 serves top-notch Fortune 100 clients and offers a flexible hybrid and remote work model, with a priority for hiring candidates near Chicago, but also considering other Tech/Financial markets like NYC, Boston, San Francisco, and Portland.

Requirements

Exceptional hands-on research expertise, including questionnaire design, sample frame development, field management, analysis planning, data visualization and creative report writing.
Incredible attention to detail and be highly organized, with an ability to manage multiple projects at once and consistently shifting priorities and timelines.
Strong written and verbal communication skills – someone who is unafraid of asking questions or for help when they face roadblocks.
A passion to learn, achieve and accomplish great things.
Enthusiasm for coaching & training junior researchers, as well as be mentored by your senior colleagues.
Skill with technology and social media, as well as online market research methodologies and technology platforms.
An innate ability to find the story in the numbers, and to sift through qualitative & qualitative data to extract meaningful nuggets and insights.
Creative data visualization and reporting skills – someone who develops reports that always impress colleagues and clients.
A passion for unlocking the power of consumer insights to help drive agile decision making.
University or College degree.
5+ years of relevant, hands-on work experience, preferably with a supplier side organization.
Background in Technology or Financial Services industries.
Exposure to sophisticated market research practices including a wide variety of quantitative and qualitative research methods.
Experience managing end-to-end market research projects, including: Designing and developing questionnaires and discussion guides, Identifying and writing up analytical findings, Visualizing and reporting quantitative and qualitative data, Report writing and taking deliverables to the next level, Working in marketing research software packages.
Exposure to mentoring & managing junior researchers
Strong Microsoft Office skills, Excel and PowerPoint, in particular, as well as a quick learner of new technologies/software.
Analytical/ Logic and Reasoning orientation.
Strong numeric and problem-solving orientation.
Strong detail orientation.
Strong client service orientation.
Strong written & verbal communication skills.
Must be eligible to work in the US.

Responsibilities

Manage all stages of the market research project cycle including: Designing and developing questionnaires and discussion guides, Overseeing data collection & ensuring strict quality control, Identifying and writing up analytical findings, Visualizing and reporting quantitative and qualitative findings, Report writing and taking deliverables to the next level, Working with marketing research software packages.
Help to proactively nurture and develop strategic client relationships
Mentor & manage junior researchers on the project execution & client management process.
Bring an exceptional drive and entrepreneurial mindset, while also being highly organized related to planning and implementing both strategic and tactical project timelines.
Be an enduring, positive and collaborative member of the team who genuinely cares about all facets of the company, our strategy and reputation in the market.