Senior Research Associate, Secondary and Qualitative Research – Higher Education Team
About The Position
Hanover Research seeks a dedicated researcher with expertise in both qualitative and secondary research methodologies to join our dynamic, experienced Secondary and Qualitative (Hybrid) research team. The Senior Research Associate role will support higher education clients and will play an integral role in the design, development, and implementation of qualitative research studies, as well as the execution of secondary research projects such as new academic program market analyses, best practices reports, environmental scans, and competitive benchmarking analyses to support our market research efforts. Projects address a wide range of topics and some will involve a mixed-methods approach. The Senior Research Associate is expected to manage multiple projects at once and should feel comfortable speaking with students, faculty members, and staff, as well as industry employers and higher education administrators. This position will allow for the swift development and refinement of a comprehensive set of secondary and qualitative research skills. We expect all employees to be intellectually curious, capable of operating independently while checking in at key points in a project, and interested in assuming increasing levels of responsibility. This position will report to a Research Director within the team.
Requirements
- Self-motivated
- Intellectually curious
- Ability to work quickly and independently
- Ability to manage concurrent research projects and prioritize project components effectively
- Willingness to tackle complex, often unfamiliar research requests
- Ability to synthesize content and develop insight effectively
- Experience interacting professionally over the phone or videoconference software
- High comfort level speaking with industry experts or senior administrators over the phone
- Excellent organizational skills and attention to detail
- Excellent interpersonal and communication skills
- Experience writing and researching for a business or professional audience
- Strong command of the English language and demonstrated writing and editing skills
- High comfort level with Microsoft Office applications, such as Word, Excel, and Power Point
Nice To Haves
- Experience working in or having a working understanding of the higher education industry
- Familiarity using datasets such as IPEDS, Chmura JobsEQ, or U.S. census data
- Experience with qualitative research (e.g., interviews, UX methods, focus groups)
- Experience performing research as either undergraduate or graduate student
Responsibilities
- Designing interview and focus group protocols independently
- Identifying appropriate contacts for in-depth interviews (IDIs) or focus group projects
- Conducting outreach to recruit participants for qualitative research studies
- Conducting and recording interviews/focus groups with anyone relevant to our research (employers, students, faculty, staff, administrators, subject matter experts, etc.)
- Compiling detailed notes to produce emerging findings and to augment interview/focus group transcripts
- Analyzing transcripts and thematic coding independently
- Conducting secondary research to address research questions related to key topics in Higher Education
- Collecting data from online sources and proprietary datasets to enable analysis
- Producing client-ready deliverables, largely in PPT, to communicate findings to varying audiences (e.g., senior higher education administrators and board members, faculty members, community members)
- Independently managing different phases of the project lifecycle over tight timelines and delivering reports needing few edits
- Performing other research tasks as needed
Benefits
- Starting at 18+ days Paid Time Off
- 14 paid holidays including Martin Luther King Jr. Day, Juneteenth, Indigenous People’s Day, and personal holidays
- 401(K) employer matching program
- Comprehensive health and dental benefits package
- Health and wellness packages with discounts to local gym
- Community service opportunities
- In-office snacks and beverages
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What This Job Offers
Job Type
Full-time
Career Level
Senior
