Senior Renewals Associate

OneTrust•Atlanta, GA

2d•$60,320 - $81,120•Hybrid

About The Position

OneTrust's mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. As a Senior Renewals Associate, you are a strategic driver of customer retention and revenue predictability. You bring rigor to every renewal conversation – leading with insight, ensuring precision in forecasting, and removing friction in the renewal lifecycle. You act as a trusted advisor to internal partners and customer stakeholders alike.

Requirements

3+ years of renewals, account management, or SaaS customer-facing experience.
Demonstrated expertise in contract negotiation and renewal forecasting.
Strong knowledge of CRM systems, including Salesforce, and reporting tools.
Experience mentoring peers or leading small projects or initiatives.
BA/BS in Business, Economics, or a related discipline preferred.

Responsibilities

Lead renewal strategy across a complex portfolio of high-value accounts within the Commercial Business Unit.
Deliver exceptional accuracy in renewal forecasting through deep analysis, historical trends, and direct engagement insights.
Identify early warning signs of churn or contraction and implement mitigation plans in collaboration with Customer Success and Sales.
Own renewal negotiations with executive-level stakeholders, advocating for value while protecting revenue.
Partner with Revenue Operations and Finance to enhance renewal workflows, documentation, and reporting frameworks.
Mentor and support junior team members through deal coaching and renewal planning.
Provide input to leadership on process improvements, renewal playbooks, and enablement initiatives.
Participate in strategic retention initiatives and cross-functional projects.