Senior Release Manager

Cynet Systems•Chicago, IL

About The Position

The Senior Release Manager coordinates the readiness and execution of monthly releases for the Cash Portfolio. The role maintains release process governance, uses project management tools such as Clarity/PPM, and communicates across multifunctional teams. It also provides program-level PMO support, including scheduling, planning, governance, status reporting, audit support, release readiness coordination, and financial tracking and administration.

Responsibilities

Coordinate readiness and execution of monthly releases for the Cash Portfolio.
Prepare, maintain, and govern the Monthly Release Calendar; map dependencies and proactively identify and resolve release clashes and dependency conflicts.
Respond to release scheduling queries, resolve conflicts, and facilitate release-related forums and calls.
Support preparation of release decks, ensure the correct versions are used, and tightly control changes after baselining.
Create, maintain, and track the release runbook and facilitate reviews with relevant stakeholders.
Orchestrate execution of the agreed runbook, including opening and managing release chats.
Lead release communications covering pre-release readiness, Go/No-Go outcomes, post-release confirmation, and updates.
Coordinate release deployment activities across Capability, Technology, SQM, and Business stakeholders.
Log and track post-release issues, record ownership, and facilitate issue triage meetings to capture root causes and prioritize issues based on impact.
Apply CRM processes consistently across releases and adhere to governance standards and audit expectations.
Maintain and manage release documentation and folders, keeping artifacts organized, version-controlled, and audit-ready.
Manage program-level scheduling, including features by release.
Handle annual planning, resource forecasting, and ongoing maintenance.
Drive initiative-level governance, maintain a central RAID log, and support stakeholder communications.
Provide project status reporting and governance updates.
Support internal program audits.
Coordinate collation of initiative release readiness material.
Oversee financial tracking and reporting.
Execute financial planning and administration, including monthly and quarterly Clarity portfolio management and reporting, Clarity administrative support updates, resource forecasting support, task creation, and resource additions throughout the year to support implementation leads.