Senior Relationship Manager/Capital Markets (Integrated Trading Solutions)

Northern Trust • Chicago, IL

5d • $137,400 - $240,400 • Onsite

About The Position

Northern Trust is seeking a Senior Relationship Manager within Capital Markets, Integrated Trading Solutions, to support institutional and outsourced trading clients and deliver solutions across brokerage, capital markets and asset servicing capabilities. This role will serve as a key point of contact for clients, partnering closely with internal trading, operations, risk and technology teams to ensure seamless execution and high-quality service delivery.

Requirements

• Bachelor’s degree in finance, Business, Economics, or related field
• 8+ years of experience within Capital Markets, Asset Servicing, or Financial Services
• FINRA Licensing requirements within 90 days of employment – (SIE, Series 7 and Series 63)
• Strong understanding of financial markets, instruments (equities, fixed income, derivatives), and trade lifecycle
• Experience working with institutional clients (asset managers, hedge funds, pensions, etc.)
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management abilities
• Ability to operate in a fast-paced, client-focused environment

Nice To Haves

• Prior experience in a client-facing role within Capital Markets or Brokerage
• Knowledge of regulatory and compliance frameworks
• Familiarity with data tools, reporting platforms, and financial systems

Responsibilities

• Deliver high touch client service for outsourced trading and institutional brokerage clients.
• Responsible for managing the client relationship across all elements of service delivery including trading, middle office/settlement, Trade Cost Analytics, commission management, reporting, and other NT offerings.
• Build and maintain deep relationships across client organization – C-suite (COO,CEO,CCO), trading, investment teams, and operations. Establish regular touchpoints and ongoing communication.
• Collaborate with internal teams on ongoing product development and client service requests. Determine the business needs and key stakeholders, work with internal groups on development.
• Lead the client implementation. Consult with clients in the discovery phase to understand their needs, design an optimal future state, and manage the client experience from onboarding to BAU.
• Maintain and grow client relationships across NT products and services. Stay connected on latest product developments.
• Ensure adherence to internal risk, compliance, and regulatory requirements.
• Drive issue resolution and reporting of risk events.
• Participate in strategic initiatives and process improvements to enhance client experience and operational efficiency.

Benefits

• retirement benefits (401k and pension)
• health and welfare benefits (medical, dental, vision, spending accounts and disability)
• paid time off
• parental and caregiver leave
• life & accident insurance
• other voluntary and well-being benefits
• discretionary bonus program that may include an equity component

What This Job Offers

• Job Type: Full-time
• Career Level: Senior