Senior Relationship Management Associate

FCC / FAC•Mississauga, ON

8d•Hybrid

About The Position

As a Senior Relationship Management Associate, you’ll play a critical role in supporting the commercial Agri Food and Agribusiness portfolio. Working closely with Senior Relationship Managers, you’ll help manage complex lending relationships, ensure high quality loan administration and contribute to a seamless, customer focused experience. In this role, you’ll be a trusted partner to both customers and internal teams – bringing structure, accuracy and relationship based thinking to every interaction. Your work will directly support Canadian processors, manufacturers and agribusinesses to grow and succeed. If you’re passionate about agriculture and food, enjoy continuous learning and thrive on building strong relationships while managing details with care, this could be the role for you.

Requirements

Bachelor’s degree in business administration or a related field
Minimum one yearof related administrative or financial experience (or an equivalent combination of education and experience)
Hands‑on experience preparing loan documentation and applying lending policies and procedures
Ability to review and interpret complex financial statements with strong attention to accuracy and detail
Valid driver’s license

Nice To Haves

Experience in customer service and administration within a financial, legal, agricultural or advisory environment
Demonstrated ability to work collaboratively across teams to deliver outcomes that enhance the customer experience
Working knowledge of lending and loan administration processes
Bilingualism (English and French)

Responsibilities

Partner with Senior Relationship Managers to proactively build, strengthen and maintain relationships with key and high‑potential customers and prospects
Support complex Agri‑Food and Agribusiness lending activities, collaborating with internal teams and external financial partners
Respond to customer inquiries, recommend solutions, and process service and credit requests thoroughly and professionally, identifying opportunities to deepen relationships
Maintain open, ongoing communication with customers within your assigned portfolio
Accurately enter and maintain customer, financial and lending information within internal systems
Lead and support loan administration activities, including preparation of documentation and ensuring compliance with lending policies and procedures
Manage incoming calls and complete administrative tasks efficiently and accurately
Participate in customer visits to farms and offices, and represent the organization at industry events and meetings