Senior Relationship Banker

F.N.B. Corporation•Durham, NC

20h•Onsite

About The Position

This position is primarily responsible for the execution of traditional consumer banking tasks for retail banking customers. The incumbent will execute branch leads according to consumer bank standards, successfully complete all customer transaction requests, and effectively convert transactions to qualified sales or referral leads. Adherence to all FNB policies, strategies, programs, and Core Values is required. The incumbent may be required to work at various locations within the market. F.N.B. Corporation (FNB) is a leading diversified financial services company offering a wide range of opportunities. The FNB team provides comprehensive financial solutions across its corporate footprint, which includes Pennsylvania, Ohio, Maryland, West Virginia, Virginia, North Carolina, and South Carolina. FNB is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines.

Requirements

High School or GED
1 year of job related experience
Excellent customer service skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Detail-oriented
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Experience in a related position.
Knowledge of banking policies, procedures consumer products and services.
Sales and customer service skills.
Nationwide Mortgage Licensing System and Registry Identifier

Responsibilities

Promotes the sales process through leveraging sales leads, outbound calling, greeting customers, and identifying customer service and product needs.
Make appropriate recommendations in the selling and cross-selling of Bank products and services.
Identifies and achieves individual weekly sales goals set by the Branch Manager.
Incorporate FNB digital products & services into customer interactions.
Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants.
Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
Assists with the management of daily sales activity, assisting with pre-shift sales huddles, and monitoring and measuring sales results.
Completes operational duties of branch as assigned by scheduling work, providing direction, monitoring workflow, maintaining supplies, opening and closing the office, ordering and managing vault cash, and ensure all tasks performed adhere to the current policy and procedures.
Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
Performs other related duties and projects as assigned.
Serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
Compliance with regulatory laws and company procedures is a required component of all position descriptions.