Float Sr. Relationship Banker - Springfield (Mohawk - Northgate), OR

U.S. Bank•Springfield, OR

11d•$27 - $33•Onsite

About The Position

U.S. Bank is hiring a Float Senior Relationship Banker to cover assigned branches within a Springfield/Eugene district cluster. The role works from U.S. Bank locations on all workdays and travels to traditional branches and in-store locations as assigned. Mileage and drive time beyond the regular commute to the home branch are paid. The position has a flexible schedule across six days per week and requires at least two hours of driving weekly. The role reports to the float pool manager at the market level. The banker builds customer relationships and provides advice through in-person, appointment-based, and virtual channels, using a digital-first approach. This includes understanding customers’ financial needs and channel preferences; explaining and recommending banking products and services; opening consumer and business accounts; completing service requests; submitting credit applications; and helping customers use digital and self-service tools. The banker also collaborates with branch colleagues and partners to deliver an accurate, consistent client experience and maintain operational excellence. The position requires NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z. Registration includes criminal background and credit checks, and failure to meet or maintain registration requirements may result in rescission of an offer or termination. The role requires a high school diploma or equivalent and typically five or more years of job-related retail banking experience, or a combination of experience and commensurate training.

Requirements

High school diploma or equivalent.
Typically five or more years of job-related retail banking experience, or a combination of experience and commensurate training.
Must obtain and maintain NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including meeting applicable criminal background and credit requirements.
Ability to work from a U.S. Bank location on all workdays.
Ability to travel to assigned branches and drive at least two hours per week.
Ability to comply with U.S. Bank policies and procedures, including its Code of Ethics and Business Conduct and workplace conduct and safety policies.

Nice To Haves

Proven ability to build and foster client relationships through proactive outreach and follow-up.
Ability to engage and communicate effectively with clients.
Advanced knowledge of applicable bank and branch policies, procedures, and support systems.
Thorough knowledge of retail products and services.
Proven customer service and interpersonal skills.
Experience participating in sales campaigns or promotions.
Experience using and demonstrating digital products and self-service technologies.
Ability to identify customers’ underlying needs while using a digital-first mindset.
Advanced proficiency in making appropriate recommendations that meet customer needs reactively and proactively.
Financial services industry experience preferred.
Bilingual English and Spanish skills; bilingual applicants are encouraged to apply.

Responsibilities

Travel to assigned branches within defined district clusters, including traditional branches and in-store locations.
Build and foster client relationships through proactive outreach and follow-up.
Assess customers’ financial needs and banking channel preferences, then identify suitable solutions.
Engage and communicate effectively with clients across in-person, appointment-based, and virtual channels.
Maintain working knowledge of consumer and business banking products and services, including digital offerings.
Provide a consistent client experience, including greeting clients and processing basic transactions.
Collaborate with branch team members and partners to serve clients.
Open new consumer and business accounts, complete service requests, and submit credit applications.
Educate clients about digital and self-service products and services.
Use available resources and technologies to optimize the client experience and ensure accuracy and operational excellence.

Benefits

Healthcare coverage, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase program.