Sr Relationship Banker - Summerlin (38hrs)

U.S. Bank•Las Vegas, NV

1d•Onsite

About The Position

U.S. Bank Relationship Bankers build and maintain customer relationships through in-person, appointment-based, and virtual interactions, using a digital-first mindset to provide financial guidance tailored to customers’ needs. They assess customer banking needs, obtain and process customer and account information, explain deposit and loan products and services, and recommend solutions aligned with customers’ goals. The role involves proactive outreach and follow-up, maintaining knowledge of consumer and business banking products—including digital services—and delivering a consistent client experience. Relationship Bankers open consumer and business accounts, complete service requests, submit credit applications, process basic transactions, and educate clients about digital and self-service options. They collaborate with branch colleagues and use available resources and technology to serve clients accurately and effectively. This position requires National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z. Registration includes criminal background and credit checks; failure to meet or maintain registration requirements may result in rescission of an offer or termination. The role requires working from a U.S. Bank location on all scheduled work days.

Requirements

High school diploma or equivalent.
Typically five or more years of job-related retail banking experience, or a combination of experience and commensurate training.
Ability to meet and maintain NMLS registration requirements, including satisfactory criminal background and credit checks.
Ability to work from a U.S. Bank location on all scheduled work days.

Nice To Haves

Proven ability to build and foster client relationships through proactive outreach and follow-up.
Ability to engage and communicate effectively with clients.
Advanced knowledge of applicable bank and branch policies, procedures, and support systems.
Thorough knowledge of retail products and services.
Proven customer service and interpersonal skills.
Experience participating in sales campaigns or promotions.
Experience using and demonstrating digital products and self-service technologies.
Ability to explore and identify customers’ true needs while using a digital-first mindset.
Advanced proficiency in making appropriate recommendations that meet customer needs reactively and proactively.
Financial services industry experience preferred.

Responsibilities

Build and foster client relationships through proactive outreach and follow-up.
Assess customers’ financial needs and banking channel preferences, and identify suitable solutions for new and existing clients.
Engage and communicate effectively with clients, providing counsel and recommendations based on their goals and needs.
Maintain working knowledge of consumer and business banking products and services, including digital offerings.
Provide a consistent client experience, including greeting clients and processing basic transactions.
Collaborate with branch team members and partners to serve clients.
Open new consumer and business accounts, complete service requests, and submit credit applications.
Educate clients about digital products and self-service technologies.
Use available resources and technologies to optimize the client experience and ensure operational accuracy.
Obtain and process customer and account information.
Complete the required NMLS registration and maintain its requirements.

Benefits

Healthcare coverage, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability insurance.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase.