Senior Relationship Advisor, Wealth Management
About The Position
The Senior Relationship Advisor manages complex wealth management relationships for high-net-worth and ultra-high-net-worth clients, providing fiduciary and administrative services. The role takes primary responsibility for client satisfaction, working with the service team and internal resources to deliver timely service, resolve issues, communicate client needs, and coordinate with clients’ professional advisors to identify and implement advisory solutions. The advisor manages an assigned client account base and develops a detailed understanding of clients’ needs and goals. The role leads life-driven wealth management conversations, provides proactive advice on Northern Trust products and services and relevant emerging, regulatory, and tax issues, and explains complex concepts in accessible language. It applies knowledge of governing documents, fiduciary duties, applicable laws, trust and tax law, estate planning, financial planning, asset management, and prudent investment principles. The advisor builds and maintains relationships with referral sources and external professional advisors, identifies business opportunities, represents Northern Trust in community and professional organizations, and showcases the firm’s expertise. The role may involve travel to meet clients, mentoring less experienced partners, leading fiduciary projects and committees, and implementing complex initiatives involving multiple disciplines or ambiguous issues. The successful candidate is expected to exercise sound fiduciary judgment, recognize and resolve risk issues, and comply with internal policies and procedures.
Requirements
- 12–15 years of experience as a relationship manager in trust administration, estate administration, estate planning, or a related field.
- Knowledge of fiduciary and financial products and services to manage client accounts.
- Technical knowledge of investments, tax, legal, and operations, acquired through formal education or related experience.
- Knowledge of fiduciary standards, principles, and applicable laws and regulations.
- Skills in negotiation, problem solving, delegation, leadership, and sales.
- Leadership and organizational skills to determine business unit goals and required resources and to assess and develop staff skills.
- Authorization to work in the United States without employment-based visa sponsorship now or in the future.
Nice To Haves
- Experience working with high-net-worth and ultra-high-net-worth clients is preferred.
- Ability to manage a complex portfolio with over a million and/or billion in assets under management.
- A JD, CFP, CPWA, or other related professional designation is strongly desired.
Responsibilities
- Manage complex high-net-worth and ultra-high-net-worth wealth management client relationships and assigned account base.
- Take primary responsibility for client satisfaction by coordinating with service teams and internal resources to deliver service, resolve issues, communicate client needs, and coordinate with clients’ professional advisors.
- Understand client needs and goals and develop advice-driven solutions in collaboration with internal partners and external professional advisors.
- Lead client conversations about life-driven wealth management and proactively advise clients on Northern Trust products and services, emerging issues, regulatory and tax changes, and appropriate actions.
- Explain complex concepts to clients in non-technical terminology and offer advisory solutions.
- Apply fiduciary knowledge and judgment to client relationships, recognize fiduciary risk issues, and seek appropriate resolution.
- Comply with internal policies, processes, and procedures to support prudent risk management and judgment.
- Cultivate referral sources and external professional advisor relationships, identify and develop business opportunities, and represent Northern Trust in community and professional organizations.
- Identify opportunities to showcase Northern Trust expertise and thought leadership.
- Travel to meet clients when appropriate for revenue, business development, or servicing needs.
- Teach and mentor less experienced partners.
- Provide leadership on fiduciary projects and committees and implement complex initiatives involving multiple disciplines or ambiguous issues.
- Pursue ongoing development of fiduciary and advisory knowledge and skills.
Benefits
- Retirement benefits, including 401(k) and pension.
- Medical, dental, vision, spending accounts, and disability benefits.
- Paid time off.
- Parental and caregiver leave.
- Life and accident insurance.
- Other voluntary and well-being benefits.
- Discretionary bonus program that may include an equity component.
- Flexible and collaborative work culture.
- Movement within the organization is encouraged and senior leaders are accessible.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
