Senior Regulatory Operations Manager, Cities
About The Position
The Cities team leads the work necessary to implement the regulatory products and processes needed globally to comply with regulations, and does so in a manner that also sustainably supports Airbnb’s growth. We are seeking an operator who is exceptionally effective, entrepreneurial, collaborative, and an excellent communicator. In this role, you will help us scale regulatory compliance strategies and programs for jurisdictions, presenting to cross-functional peers and leadership. You will be the accountable owner for compliance programs, aligning strategy and execution across disparate stakeholders. You will have an eye towards scale, testing, and iterating to further the capacity of the team. You are both scrappy and polished, enabling you to move quickly while bringing stakeholders along. Ultimately your work will support our Stays business and partnerships with jurisdictions around the world, keeping Airbnb a trusted community.
Requirements
- 8+ years of work experience in regulatory operations, legal/policy compliance, consulting, project management, or related fields
- Hands-on approach of getting things done with a sense of urgency and quickly adapting priorities to unexpected changes to achieve project goals and objectives
- Proven track record navigating a matrixed organization and building relationships to achieve goals with cross-functional teams, including product, engineering, data science, and policy
- Strong analytical skills, including creating and using data, to understand problems, communicate opportunities, and make informed decisions. SQL knowledge is a plus
- Ability to make decisions balancing short-term gains with long-term strategic positioning
- Excellent organizational skills with high attention to detail and quality
- Excellent written and verbal communication skills, excellent presentation skills
- Intellectually curious, open-minded self-starter who is comfortable with ambiguity and risk and excited by dynamic change
Nice To Haves
- SQL knowledge
Responsibilities
- Develop and drive regulatory initiatives that unlock supply growth and proactively address risks
- Lead the development and execution of successfully scaled programs across discrete compliance verticals.
- Create an operational rhythm and manage cross-functional stakeholders, ensuring initiatives are on track, and maintaining project documentation
- Analyze strategic opportunities for risk reduction across jurisdictions, partner with Engineering, Data Science, Policy and Legal to align roadmaps, and drive successful execution with measurable impact
- Support strategic projects to drive efficiency and effectiveness for the Operations team
Benefits
- bonus
- equity
- benefits
- Employee Travel Credits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
