Senior Registered Client Associate

Wells Fargo•Clayton, MO
•Onsite

About The Position

Wells Fargo is seeking a Senior Registered Client Associate in Wealth and Investment Management as part of Wells Fargo Advisors. In this role, you will support the performance of less experienced staff and assist in research of performance data for investment options. You will proactively provide feedback and present ideas for improving or implementing administrative and operational processes and tools within the Brokerage and Client Support functional area. You will perform complex administrative tasks including opening accounts and processing paperwork, and work with internal departments and clients to solve service and operational issues. You will also process client service requests and provide assistance to financial advisors by furnishing account information and quotes, establishing new accounts, and processing deliveries and payments. Additionally, you will provide subject matter expertise and interpretation of procedures to less experienced staff, and interact with your immediate Brokerage Client Support team, functional area, and internal peers outside your work group on a wide range of information, as well as internal and external customers.

Requirements

  • 2+ years of Brokerage and Client Services support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • US only: Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 and 63 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration

Nice To Haves

  • Brokerage client support experience
  • Administrative support experience in financial services
  • Experience interacting directly with customers
  • Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
  • Client service focus with the ability to listen to customer needs and recommend solutions
  • Ability to prioritize work, meet deadlines, achieve goals, and work in a dynamic and complex environment

Responsibilities

  • Support performance of less experienced staff and assist in research of performance data for investment options
  • Proactively provide feedback, and present ideas for improving or implementing administrative and operational processes and tools within Brokerage and Client Support functional area
  • Perform complex administrative tasks including opening accounts and processing paperwork
  • Work with internal departments and clients to solve service and operational issues
  • Process processing client service requests
  • Provide assistance to financial advisors by furnishing account information and quotes, establishing new accounts, and processing deliveries and payments
  • Provide subject matter expertise and interpretation of procedures to less experienced staff
  • Interact with immediate Brokerage Client Support team, functional area, and internal peers outside work group on wide range of information, as well as internal and external customers
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