Senior Recovery Services Clerk

Gowling WLGMontreal, QC

About The Position

Responsible for the preparation of the necessary legal documentation for power of sale action utilizing an advanced power of sale computer system, which includes managing a heavier file load. This position receives some direction or guidance; most tasks and objectives are accomplished independently. This is a full-time permanent position.

Requirements

  • Five years experience as a Recovery Services Clerk.
  • Legal Administrative Assistant or Administrative Assistant Diploma/Certificate.
  • Ability to communicate effectively with other Firm members, with the aptitude to take care of clients’ needs in a professional and courteous manner.
  • Capacity to work independently, as well as in a team environment.
  • Produce a high quality and quantity of work product, occasionally under tight timelines.
  • Able to prioritize and to redefine priorities when necessary.
  • Handle stress in a business-like manner.
  • Knowledge of Microsoft Office Suite.
  • Bilingualism (French/English) required

Responsibilities

  • Receiving, reviewing and opening files, including entering data.
  • Prepare, issue and serve all documents necessary from inception of file to closure of file.
  • Liaise with all internal and external parties involved with the proceedings, including preparation of all correspondence.
  • Monitor the various steps throughout the proceedings, dealing with any issues that may arise.
  • Review all correspondence and respond.
  • Receive and process all monies received in connection with the file.
  • Prepare detailed reports to all necessary parties (internal and external) and enter information of complete file progress on the Debt Recovery Network (diarize, scan, and upload every telephone conversation, voice message, email message, or document relating to each file).
  • Order Accounting report and ensure zero balance owing on account before closing file. Prepare file for storage and send to storage.
  • May act as a “go to person” for junior members of the team to provide direction and guidance.
  • Any other duties as required.

Benefits

  • 100% employer-paid health, dental, and mental health coverage, plus an annual lifestyle spending allowance
  • Benefits coverage for Firm members and their dependents from day one!
  • 15+ vacation days and hybrid work flexibility
  • Parental leave top-up for 26 weeks (after 12 months of full-time employment)
  • Group Retirement Savings Plan with employer match
  • Financial protection through short & long-term disability, life, accident & critical illness insurance
  • Employee & Family Assistance Program, guided CBT, and an internal network of 120+ trained Mental Health First Aid responders
  • Recognition awards, appreciation events, and a supportive, collaborative work culture
  • Perks and preferred pricing programs, referral bonuses and more
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