Senior RCM Manager

Blackbird Recruiting•Monsey, NY

1d•Onsite

About The Position

Our Client is looking for a Senior SNF RCM Strategist who truly understands the skilled nursing revenue cycle from the ground up. This is not simply a billing management role. We’re looking for someone who has spent years working hands-on within SNF revenue cycle management and has developed a deep understanding of billing, reimbursement, denials, PDPM, Medicare, and Medicaid — including why processes work the way they do and where there are opportunities to improve them. The ideal candidate is someone who has progressively grown throughout their RCM career, from hands-on billing into management and strategic leadership, and is now ready to use that experience to help shape the future of SNF revenue cycle technology.

Requirements

Progressive, hands-on experience within SNF revenue cycle management — ideally someone who has grown from biller/RCM specialist into management and eventually strategic leadership
Deep understanding of skilled nursing billing, Medicare, Medicaid, PDPM, reimbursement, and denials
Strong understanding of the day-to-day realities and challenges faced by SNF billing and revenue cycle teams
Ability to take complex operational concepts and translate them into clear product requirements and solutions
Naturally curious and analytical — someone who questions why things are done a certain way rather than simply accepting “that’s how it’s always been done”
Creative problem-solver who enjoys finding new and better ways to approach traditional RCM challenges
Comfortable working cross-functionally with product, engineering, operations, and leadership teams
Strong communication skills and the ability to explain complex RCM concepts to non-RCM professionals

Responsibilities

Serve as a subject-matter expert on SNF billing, PDPM, Medicare, Medicaid, reimbursement, and revenue cycle processes
Partner closely with product and engineering teams to translate real-world SNF RCM expertise into product functionality and logic
Analyze existing billing and RCM workflows and identify inefficiencies, gaps, and opportunities for improvement
Challenge traditional approaches and develop creative, technology-driven solutions to longstanding RCM challenges
Help define product requirements based on the realities of SNF billing operations
Mentor and educate internal teams on the complexities and nuances of skilled nursing revenue cycle management
Bring a strategic perspective while remaining close enough to the details to understand how processes actually work in the field
Help reimagine how SNFs approach billing, denials, reimbursement, and overall revenue cycle performance