Senior Quality Technician

Avon Protection•Cleveland, OH

14d•Onsite

About The Position

The Senior Quality Technician serves as the lead technical resource on the Quality team, performing advanced inspection, testing, and verification to ensure ballistic products, materials, and components meet customer, regulatory, and internal requirements. The role mentors Quality Technicians and production personnel, leads non-conformance investigations, and partners with Quality Engineering, Operations, and Supply Chain to resolve quality issues and drive continuous improvement. This is a non-exempt, second-shift position located in Cleveland, Ohio. The position may involve direct or indirect access to information and technologies subject to U.S. export control laws and U.S. Department of Defense contract requirements. Candidates must be legally authorized to work in the country of employment without employment visa sponsorship. The anticipated hourly salary range for candidates working in Cleveland is $22.52–$35.86; the final offer depends on factors including experience and education.

Requirements

High school diploma or GED.
At least 4 years of quality inspection experience in a manufacturing environment.
Advanced ability to read and interpret blueprints, drawings, and specifications, including GD&T.
Expert proficiency with precision measurement tools and inspection techniques.
Experience supporting non-conformance, MRB, and corrective action processes.
Proven ability to train others and work independently with minimal supervision.
Must be legally authorized to work in the country of employment without employment visa sponsorship.

Nice To Haves

Associate degree or technical certification in a related field.

Responsibilities

Perform complex receiving, in-process, and final inspections of materials, components, and finished products against drawings, specifications, and work instructions.
Serve as the technical point of contact for Quality Technicians and operators on inspection methods, acceptance criteria, and quality standards.
Train, mentor, and coordinate the daily work of Quality Technicians and inspectors, and verify the accuracy of their inspection results.
Use advanced measurement and test equipment to verify product conformance.
Lead first article inspections, lot acceptance testing, and customer or government source inspections.
Identify, segregate, and document non-conforming material; lead Material Review Board (MRB) preparation and disposition support.
Lead root-cause investigations and support corrective and preventive actions (CAPA) using tools such as 5 Why, 8D, and Fishbone.
Analyze and report quality data, including scrap, MRB, non-conformance, and defect trends; escalate recurring issues and risks.
Develop and revise inspection procedures, work instructions, checklists, and control plans.
Manage inspection-equipment calibration status and support the calibration program.
Support internal, customer, and regulatory audits and maintain compliance with ISO 9001, DCMA, and customer requirements.
Support new product introduction, process validation, and engineering changes from a quality perspective.
Lead or participate in continuous improvement and Kaizen activities.
Follow safety procedures and promote a strong safety and quality culture.
Perform other duties as assigned.