Senior Quality Review Specialist (MCS)

Stewart Title•USA TX - Remote, TX

About The Position

MCS, part of the Stewart family of companies, is seeking a Senior Quality Review Specialist. This role directly engages in field operations outside of core Escrow and Title Operations, and includes various leadership roles that support the overall strategy and execution of field-based operations. The specialist provides operational support to the production team throughout the course of the real estate transaction process (prior to, in progress, and post-closing) for clientele.

Requirements

High school diploma required
Typically requires 5+ years of related work experience

Nice To Haves

Bachelor’s preferred

Responsibilities

Responsible for the quality review of data stored in client files and/or company production systems, ensuring information captured is error-free and accurate.
Reviews quality reports to identify trends, issues and root causes and makes recommendations for change.
Participates in implementing quality processes to ensure operations are of the highest quality.
Understands how own team integrates with related teams to accomplish objectives.
Impacts the quality, timeliness and effectiveness of the team through own work.
Recognizes and solves atypical problems that occur infrequently.
Evaluates and selects solutions from existing precedents or procedures.
Communicates and explains complex information, including interdependencies within the team and others.
Works under limited supervision and may use discretion to modify work practices and processes to achieve results or improve efficiency.
Individual contributor acting as a resource for less experienced team members; does not have supervisory responsibilities.
Performs all other duties as assigned by management.