Senior Quality Manager

Armtec Defense Technologies•Camden, AR

13d•Onsite

About The Position

The Senior Quality Manager is responsible for developing, implementing, and maintaining the organization’s quality management system (QMS) to ensure products/services consistently meet internal standards, customer expectations, and regulatory requirements. This role leads quality initiatives, drives continuous improvement, and manages the quality team. Armtec Defense Technologies (Armtec) is an operating unit of the Transdigm Group (NYSE: TDG), an industry leader in aerospace and defense products and services. Armtec is comprised of three business units producing subcomponents for ordnance in Coachella, CA; decoy countermeasure flares in Camden AR; and radar countermeasure chaff in Lillington NC. At Armtec, we welcome skilled and enthusiastic people who share our determination and high standards to join us in our mission-critical work supporting the US and allied war-fighters who serve us all by defending democracy and protecting freedom. This position is staffed in Coachella, at Armtec’s world-class, sole-source production facility for felted fiber nitrocellulose combustible cartridge cases for medium and large caliber military ammunition; and pyrophoric payloads for training grenades.

Requirements

3-5 years in quality roles, including management/supervision
Proficiency with MS Office (Excel, Word, PowerPoint)
Experience with quality‑related software (e.g., QMS, ERP, MES, or similar systems)
Strong analytical thinking and attention to detail
Root cause analysis skills (8D, PDCA, FMEA etc.)
Ability to interpret complex data and translate into actions
Must be dependable, responsible, and accurate and have the ability to deal with people effectively.
Must be authorized to work in the U.S.
To conform to U.S. export control regulations, applicant should be eligible for any required authorization from the U.S. Government.
Must be able to obtain an Employee Possessor license from the US Bureau of Alcohol, Tobacco and Firearms (ATF).

Nice To Haves

bachelor’s degree in engineering, Quality Management, Science, or related field (or equivalent experience).
Experience with industry‑specific standards and government contracts (e.g., ISO 9001)

Responsibilities

Experience leading and managing a quality team
Ability to set goals, delegate tasks, and manage performance
Coaching and mentoring skills
Ability to lead cross‑functional improvement initiatives
Decision‑making and prioritization skills
Change management and driving a culture of quality
Responsible for overall product quality at the site.
Strong organizational and time‑management skills
Ability to manage multiple projects and deadlines
Documentation and record‑keeping accuracy
Report preparation and KPI tracking
Clear written and verbal communication
Ability to work effectively with operations, engineering, purchasing, and other functions
Customer‑facing communication for handling complaints and quality issues
Ability to influence and gain buy‑in at different levels of the organization. Maintain the highest ethical standards, even when challenged from above.
Presentation skills (e.g., management review, audit findings)
Develop and manage the Quality department budget and annual plans.
Assure contract review and quality planning is accomplished for all contracts.
Provides technical guidance to Quality Engineers and failure analysis teams on root cause analysis, continuous improvement, and the use of various quality tools.
Assists Director of Quality in coordinating ISO audit and Management Review.
Assist Director of Quality in updating and improving QMS.
Statistical Process Control Program development and improvement.
Implement data driven decision-making process and ensure accuracy of reported data.