Senior Quality Manager

ZAH Group•Mansfield, TX

5d•Onsite

About The Position

At Klein Tools, curiosity powers discovery, ownership inspires excellence, and urgency means we run towards opportunities. We deliver quality and innovation in everything we do, designing and launching hundreds of groundbreaking products each year. Join us and be part of a legacy built to last. The Senior Quality Manager is responsible for all aspects of quality engineering for multiple locations, including flawless launches of new products, scrap reduction, improved process capability for significant characteristics, Amazon improvement programs, and warranty reduction projects.

Requirements

Bachelors degree in engineering or related technical field
seven (7) years related manufacturing quality experience
three (3) years supervisory/management experience
Proficiency in Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint).
Must possess excellent planning, organization, leadership, presentation, decision‐making, analytical, and oral and written communication skills.
Ability to multi‐task, adapt to changes in priorities, work under pressure, and meet deadlines.

Nice To Haves

Working knowledge of ISO 9001
TS 16949
Six sigma green or black belt certification preferred.

Responsibilities

Develop and execute the Quality strategy for the Mansfield manufacturing facilities.
Support both warranty reduction and Amazon ratings improvement programs related to Mansfield manufactured product.
Drive processes and activities that support the goal of flawless launches of new programs.
Work with production personnel and plant management to analyze and solve problems to maximize product reliability and minimize costs.
Analyze statistical data and product specifications to determine standards and to establish quality and reliability expectancy of finished products.
Develop, implement, and maintain quality control standards and tests used in processing finished products.
Lead development of process failure mode effects analysis (PFMEAs), control plans, and flow diagrams during the advanced product quality planning (APQP) process, using a team approach.
Investigate customer concerns regarding quality.
Design and implement quality control training programs.
Maintain active role on internal continuous improvement teams.
Ensure effectiveness of the quality system through internal and external audits and performance measures.
Support International quality projects as needed.
Perform other duties as required within the nature and level of work.