Senior Quality Engineer

Plug PowerRochester, MN
$95,040 - $142,500

About The Position

The Sr. Quality Engineer will drive continuous quality improvement through the development and use of a customized QMS, KPIs, effective root cause analysis, and problem resolution. The role also requires close interaction with the supply chain, manufacturing, and other cross-functional departments to ensure that designs meet all cross-functional requirements. The ideal candidate must be self-motivated, able to handle multiple project assignments, and willing to learn and adapt in a fast-paced engineering organization.

Requirements

  • Bachelor's degree in Electrical and /or Mechanical Engineering or similar technical field. Associates degree considered with additional experience.
  • 5 -7 years related quality experience in a manufacturing environment.
  • Knowledge of quality system methodologies including 8D, Lean, 5 Why’s, Pareto Analysis, Six Sigma, 8-D.
  • Knowledge of ISO 9001:2015 or ISO13485 and other recognized international quality system standards.
  • Working knowledge of domestic and international regulatory and compliance schemes: UL, IEC, CE, GSA, CSA, FCC, CB Scheme, CE Directives (LVD, EMC, RoHS, REACH, CA65, Energy Efficiency).
  • Ability to read mechanical drawings and prints. Knowledge of machining, sheet metal fabrication, and assembly practices.
  • Must work well with diverse groups of people and be able to function independently or collaboratively in a team setting.
  • Strong problem-solving skills.
  • Strong organizational skills.
  • Project management skills.
  • Attention to detail.
  • Strong written and verbal communication skills.
  • Advanced computer skills using Microsoft Office applications.
  • Must have a valid driver’s license in good standing and the ability to travel.

Responsibilities

  • Develop, implement, and maintain a certified QMS to ISO 9001:2015, with support from internal and external expertise.
  • Work with Manufacturing and Engineering teams to develop and revise effective procedures that comply with ISO 9001:2015 QMS requirements while maintaining lean operations.
  • Provide training and support to operations personnel in all aspects of quality.
  • Provide technical leadership and mentor other members of the Ops QA Team.
  • Conduct QMS audits to drive process standardization, waste elimination, and compliance to ISO 9001:2015 standard.
  • Provide support for product development and new product introduction process (NPI), including technical benchmarking and capability assessments.
  • Collaborate with design engineers to develop robust inspection and verification test strategies to ensure safe, reliable products are implemented.
  • Review user documentation to ensure that required warnings, labels, and symbols are properly documented as required by standards.
  • Help to develop IQ/OQ/PQ for new equipment and fixtures and execute verification / validation qualifications.
  • Review design specifications and design outputs (reports, prints, etc.) to assure that appropriate design requirements are specified and confirm quality requirements prior to successful design transfer to manufacturing and suppliers.
  • Lead and/or participate in complaint investigations, failure analysis of returned products, and issues resulting in a stop ship/stop production; document findings, provide reports and analysis; apply root cause analyses using 5Why, Fishbone diagrams etc; drive implementation of solutions to prevent recurrence of root causes.
  • Participate in Engineering Change Order process (ECO) and New Product Introduction process (NPI). Develop quality control plans and risk assessments reviews.
  • Develop and maintain a detailed understanding of Plug Power products and related understanding of existing designs and functionality.
  • Represent Plug Power in a professional manner at all times and in all interactions.
  • Perform all other duties as assigned.

Benefits

  • Health, Dental & Vision Insurance eligibility starting from the first day of hire
  • 401(k) with 5% company match
  • Bonus eligibility
  • Paid time off including vacation, personal and sick time
  • Paid Holidays
  • Wellness Reimbursement Program
  • Potential to apply for Tuition Reimbursement
  • Fertility and Family Building Benefit
  • Employee Referral program
  • Employee Assistance Program
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