Senior Quality Engineer

LMI Technologies • Burnaby, BC

30d • CA$78,000 - CA$111,150 • Hybrid

About The Position

As the Senior Quality Engineer, you are a strategic owner of the company’s quality frameworks. This role is not about performing technical hardware investigation or component-level troubleshooting; rather, it is about process ownership, systemic accountability, and high-level coordination. You are responsible for the end-to-end design, execution, and continuous improvement of critical operational processes, ensuring that these activities continue to add value to our customers while preventing unnecessary bureaucracy.

This is a high-visibility role requiring highly-developed communication skills and the ability to drive cross-functional accountability without direct formal authority. You are expected to identify systemic risks and inefficiencies, propose high-level solutions, and lead complex projects that scale with the company's growth.

Requirements

• Experience: Minimum of 8 years of practical experience in Quality Systems, Industrial Engineering, or Operational Excellence. You must have a proven track record of implementing process change, not just troubleshooting hardware.
• Professional Designation: EIT or ability to register as a P.Eng. with EGBC is required for this role.
• Education: Bachelor’s or Master's degree in Industrial Engineering, Mechanical Engineering, or a related technical field.
• Certification: Lean Six Sigma Green Belt required.
• Soft Skills: High situational awareness and the ability to influence cross-functional teams and senior leadership toward process discipline without direct authority.
• Enterprise Systems: Expert-level mastery of NetSuite (ERP) and Autodesk Fusion (PLM) as tools for process enforcement and data intelligence.
• Data Visualization: Proficiency in Power BI, SQL, or similar tools to build actionable dashboards and reporting structures that identify trends and guide management decisions.
• Methodologies: Systemic Root Cause Analysis (applied to process failures), FMEA/PFMEA, APQP, and PPAP governance.

Nice To Haves

• Industry Expertise: Direct experience in high-tech electronics, optics, or complex hardware manufacturing is highly preferred, with a focus on systemic oversight.
• Certification: Lean Six Sigma Black Belt is highly preferred. ASQ Certified Quality Engineer (CQE) or Auditor (CQA) is a significant asset.

Responsibilities

• Workflow Architecture: Design, implement, and continuously improve the quality workflows that ensure data integrity, audit readiness, and scalable operational performance.
• Systems Health: Own the technical health of the Non-Conformance (NCR), MRB, and RMA systems, ensuring physical warehouse reality perfectly matches our digital documentation through regular, hands-on audits.
• Resource Coordination: Independently navigate resource constraints and coordinate cross-functional resources to maintain process integrity, particularly during production peaks or high-criticality events.
• Process Velocity: Act as a proactive designer for the quality system, building workflows that ensure high velocity and operational efficiency from the start.
• Systemic Trend Analysis: Transform field and production data into forward-looking insights, identifying patterns in downstream failures (RMAs) and linking them back to upstream processes (NPI/Design) to drive systemic root-cause fixes.
• Strategic Decision Support: Translate complex quality data into actionable business cases that guide leadership decisions and justify resource allocation, moving the department from reactive reporting to predictive intelligence.
• Change Management: Build organizational alignment by serving as the primary liaison between Quality, Engineering, and Production, ensuring that process standards are upheld and systemic accountability is maintained during high-criticality events.
• The Strategic Pivot: Drive the continuous improvement of quality workflows to ensure scalability. You are responsible for taking underperforming processes to a state of sustained excellence through Lean methodology and automation, then re-deploying your expertise to address the next systemic risk while ensuring long-term, data-driven governance.
• NPI Readiness: Serve as a core contributor to New Product Introduction (NPI) groups, leveraging historical data to ensure quality frameworks and process controls are fully established prior to mass production.

Benefits

• Health Benefits: Full health care coverage (with 100% paid premiums) including dental, vision, and drugs for you and your family.
• Work-Life Balance: We support a healthy balance with hybrid work arrangements, flextime, and generous paid time off.
• Growth & Development: An annual Education Support Program for training and professional growth, plus annual performance reviews and Lunch & Learns.
• Enjoy free healthy snacks and drinks, team-building budgets, tenure awards, and our official "May the 4th" (Star Wars Day) company holiday!
• Access to an on-site fitness facility, tennis/basketball court, and company-wide wellness challenges.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees