Senior Quality Engineer, Alexa Enterprise

Amazon • Seattle, WA

1d • $133,300 - $180,300 • Onsite

About The Position

The Alexa Enterprise team is looking for a Senior Quality Assurance Engineer who thrives in a startup-style environment, builds test frameworks from scratch, and is energized by the challenge of ensuring quality across cloud services, device software, and real-world customer integrations. In this role, you’ll define and own the quality strategy for a platform that enterprise customers across healthcare, energy, retail, and insurance depend on. You’ll work closely with SDEs, product managers, and customers to understand how the platform is deployed in the field — then build the test approaches, automation, and certification criteria that ensure it works reliably in those environments. Your test strategy will be informed by real customer deployments and integration patterns, not just internal specifications. We’re a small, fast-moving team building AI-powered solutions at the intersection of Alexa AI capabilities and AWS cloud services. Our customers are deploying in environments where the integration challenges are real, the feedback loops are immediate, and quality is measured by what works in the field.

Requirements

• 8+ years of quality assurance engineering experience
• 5+ years of delivering test frameworks, test tools, leading the QA projects and initiatives experience
• Knowledge of QA methodology and tools, with demonstrated experience in an QAE role
• Experience in manual testing
• Experience in automation testing

Nice To Haves

• 2+ years of UI Automation (preferably on mobile platforms) experience
• Knowledge of at least one modern object-oriented programming language such as C++, Java, Objective C

Responsibilities

• Define and own the end-to-end quality strategy for the Alexa Enterprise platform — spanning cloud services, device software, AI integrations, and customer-facing experiences
• Design and build test automation frameworks from scratch to support rapid iteration across a full-stack platform (backend services, frontend, AWS infrastructure, device layer)
• Work directly with enterprise customers and field engineers to understand real-world deployment patterns, failure modes, and integration challenges — then translate those into test coverage
• Create benchmarking standards, test KPIs, and certification criteria that ensure platform reliability across customer verticals
• Develop QA approaches that cover the full system: cloud services, streaming audio, device interactions, authentication flows, and third-party agent integrations
• Find, isolate, document, and track bugs through resolution — be a vocal proponent for quality in every phase of development
• Collaborate with SDEs on testability of new features, participate in design reviews, and drive engineering best practices around test coverage and operational readiness
• Mentor QA engineers and SDEs on quality standards, testing methodologies, and automation best practices
• Organize data collection and analysis to inform pass/fail criteria for platform readiness and customer deployments

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed