Senior Quality Control Analyst

Sompo International•USA - KY - Working From Home, SC

1d•Remote

About The Position

AgriSompo North America is seeking a Crop Insurance Senior Quality Control Analyst for its Quality Control team. This role is crucial for ensuring adherence to the compliance requirements of the Standard Reinsurance Agreement (SRA). The analyst will conduct production history audits, policy reviews, and claim assessments, as well as audits of policies, programs, and systems to ensure accurate application of policy provisions and underwriting standards. The position may be based remotely and offers a collaborative work environment.

Requirements

Minimum 2 years of crop insurance experience such as claims and/or underwriting
General crop insurance and knowledge to access information from applicable handbooks
High School Diploma or equivalent experience
Effective interpersonal, oral and written communication skills with the ability to interact with all levels of people within and outside the organization
Proficiency in computer skills, including working knowledge of Microsoft Office Suite including Outlook plus PDF program
Strong attention to detail
Ability to successfully handle multiple assignments and coordinate several projects with changing priorities
Ability to work both autonomously and effectively in a team environment

Nice To Haves

Preferred CAPP Certification, but not required
Bachelor’s degree in agriculture or a related field is preferred, but not required

Responsibilities

Open, track, assign and monitor Risk Management Agency (RMA) Regional Compliance Office Cases (which includes FSA referrals, Program Monitoring, Individual Policy reviews, and confidential complaints), Improper Payment Reviews (IPERIA), and Program Performance Assessment (PPA) reviews and report findings to the National Quality Control Manager.
Communicate with RMA Compliance personnel and other stakeholders (agents, UWs, field claims), and drafting formal responses to RMA Compliance Cases.
Research and Interpret policy provisions to provide formal written responses to RMA Regional Compliance Offices.
Assist with process and system improvements.
Assist in the continuous monitoring and the reporting processes as required by the SRA.
Monitor HyDRA (data mining reports) – the reports are downloaded, tracked, and assigned by analyst.
Other duties as assigned such as Quality Control reporting

Benefits

Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
Pharmacy benefits with mail order options
Dental benefits including orthodontia benefits for adults and children
Vision benefits
Health Care & Dependent Care Flexible Spending Accounts
Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
Company-paid Disability benefits with very competitive salary continuation payments
401(k) Retirement Savings Plan with competitive employer contributions
Competitive paid-time-off programs, including company-paid holidays
Competitive Parental Leave Benefits & Adoption Assistance program
Employee Assistance Program
Tax-Free Commuter Benefit
Tuition Reimbursement & Professional Qualification benefits