Senior Quality Control Analyst (4743)

TD•Toronto, ON

2d•CA$81,600 - CA$115,200•Hybrid

About The Position

STR Quality Control reviews the work from multiple teams across FCI to ensure consistency and high standards in FINTRAC reporting. By combining work previously done by 2nd Level reviewers and Regulatory Reporting, the Senior QC Analyst is responsible for validating that Reasonable Grounds to Suspect (RGS) money laundering and/or terrorist financing have been appropriately established, and that all procedural and regulatory requirements are met. This role also includes reviewing No Further Action (NFA) decisions to ensure alerts are closed appropriately where investigations have not identified suspicious activity, negative media, or any other grounds to file an STR or recommend an RTC. In addition, the Senior QC Analyst is responsible for RTC approvals, ensuring sound judgment is applied in determining whether to exit or retain the customer. The Senior Analyst will also ensure that the narrative portion of the filing is clear and concise so that a third-party reviewer can come to the same conclusion based on the facts presented. Any case that falls below this quality threshold will be returned to the investigative team for re-work. As this is a new role within the FIU, the successful applicant will be expected to help develop the STR QC program in providing metric and feedback for FIU senior management and the executive. The Senior QC Analyst will report to the Group Manager, STR Quality Control.

Requirements

Minimum 5 years' experience in AML and/or Financial Crime at an FI.
Thorough understanding of STR filing requirements / RGS thresholds.
Experience in Quality Control, Quality Assurance, or as a 2nd level reviewer in an FIU.
Demonstrated successful interaction across multiple and diverse disciplines.
Ability to provide concise and coherent feedback.
Excellent communication skills at all levels of the organization.

Responsibilities

Validate investigative outcomes across STR, NFA, and RTC decisions, including confirming RGS where applicable, ensuring STRs are filed as soon as practicable, verifying NFA closures are appropriate where no suspicious activity exists, and approving RTCs to ensure sound decisions on customer exit or retention.
Incorporate procedures, job aids, and regulatory findings into a holistic case review.
Review case file and transactional data to ensure that all reportable transactions are submitted.
Ability to identify root causes of quality issues be it human error, procedural gaps, or required training.
Provide and deliver value-added feedback to the investigative teams.
Contribute to the establishment of metrics and feedback loops.
Drive system development projects and efficiency enhancements.