Senior Quality Assurance Consultant - Control Testing
About The Position
As a Senior Consultant, Quality Assurance – Control Testing, reporting to the Senior Director, Quality Assurance, you'll play a pivotal role in strengthening CIBC’s control environment and supporting regulatory compliance across the enterprise. You'll be responsible for executing and continuously enhancing a robust Quality Assurance (QA) program over first line control testing activities within our eGRC platform. By providing independent challenge and assurance, you'll ensure the quality, consistency, and effectiveness of control testing performed by the first line of defense. Your work will help enable reliable risk reporting, foster adherence to regulatory expectations, and drive improvements in testing methodologies. You'll collaborate with key stakeholders across the business to deliver actionable insights, support automation initiatives, and develop transparent QA reporting for senior leadership. At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
Requirements
- Extensive experience in control testing and QA.
- 8–12+ years of experience in control testing, audit, risk management, or QA functions within financial services.
- Technically proficient with eGRC platforms.
- Deep expertise in eGRC platforms (such as MetricStream), control testing methodologies, and first/second line operating models.
- Well-versed in regulatory requirements including OSFI, SOX, and operational risk frameworks, and apply evidence standards and documentation best practices.
- Strong critical thinking, attention to detail, and the ability to provide credible challenge while influencing stakeholders.
- Synthesize findings into actionable recommendations and transparent reporting for senior leadership.
- Bring your real self to work, and you live our values - trust, teamwork, and accountability.
Responsibilities
- Perform independent QA reviews of first line control testing, assessing adequacy of control design, testing scope, and evidence, while validating adherence to CIBC methodologies and standards.
- Provide objective, constructive challenge to control testers and stakeholders, identifying gaps and escalating systemic issues impacting control effectiveness.
- Contribute to the evolution of the QA framework, developing standardized procedures, scoring models, and integrating QA with eGRC workflows to drive consistency across business units.
- Identify recurring issues and root causes, delivering actionable insights to enhance testing quality and efficiency, and supporting automation and data-driven QA approaches.
- Partner with first line testing teams, business control groups, risk management, and compliance to guide remediation and uplift testing practices.
- Develop and deliver QA reporting, including quality ratings, thematic insights, and risk indicators, supporting senior leadership with transparent, fact-based reporting.
- Support training and guidance for control testers, sharing best practices and common QA findings to build organizational capability.
Benefits
- Competitive salary
- Incentive pay
- Banking benefits
- Benefits program
- Defined benefit pension plan
- Employee share purchase plan
- Vacation offering
- Wellbeing support
- MomentMakers, our social, points-based recognition program
- Purpose Day; a paid day off dedicated for you to use to invest in your growth and development
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
