Senior Quality and Safety Specialist, Patient Experience - Radiology
About The Position
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Responsible for leading and ensuring the delivery of high-quality patient care and promoting a culture of safety within the hospital. This position involves monitoring and improving quality and safety metrics, conducting assessments, implementing initiatives to enhance overall healthcare quality and guiding and mentoring junior staff.
Requirements
- Bachelor's Degree in related field of study required
- 3+ years of experience in quality improvement, patient safety, or a related field within a healthcare setting required
- Knowledge of healthcare regulations, accreditation standards, and quality improvement methodologies.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to collaborate effectively with multidisciplinary teams.
- Detail-oriented with a focus on accuracy in data analysis and reporting.
- Ability to lead or mentor staff.
Nice To Haves
- Master's Degree in related field of study preferred
Responsibilities
- Develop, implement, and oversee quality improvement initiatives to enhance patient care and outcomes.
- Promote and cultivate a culture of safety within the hospital.
- Develop and implement strategies to engage staff in safety initiatives and reporting.
- Monitor and analyze quality metrics, including patient outcomes, readmission rates, and other performance indicators.
- Lead performance improvement projects related to patient safety and quality of care.
- Provide guidance and mentorship to junior staff.
- Ensure compliance with healthcare regulations, accreditation standards, and quality reporting requirements.
- Analyze and report on quality and safety data regularly.
Benefits
- comprehensive benefits
- career advancement opportunities
- differentials
- premiums
- bonuses
- recognition programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
