Senior Quality and Process Specialist

Teledyne Technologies Incorporated•Concord, ON

4d•CA$83,600 - CA$111,500

About The Position

The Senior Quality and Process Specialist will drive the strategic execution of quality assurance, compliance, and continuous improvement across the product lifecycle. You will lead cross-functional initiatives bridging production, R&D, engineering, and customer service. Utilizing data-driven insights from advanced Power BI dashboards, you will safeguard product integrity, ensure regulatory compliance, and foster a culture of operational excellence.

Requirements

Degree in Engineering or Science related subject.
8+ years of quality management system experience in a fast-paced high-tech, aerospace, medical device, or electronics manufacturing environment.
Proficiency with Power BI or similar data visualization tools for monitoring dashboards and tracking metrics.
Direct experience with compliance standards like DO-160, CE, RoHS, REACH, and FDA laser product regulations.
Strong background in root cause analysis, 8D problem-solving, CAPA, and Lean Six Sigma methodologies.
Eligible to be certified to examine, possess, and transfer items under the Canadian Controlled Goods Program and legally authorized to work in Canada

Nice To Haves

ASQ Quality Certification desirable.

Responsibilities

Facilitate internal product and material non-conformance investigations using the Power BI "Product Failures" dashboard.
Drive resolution for external customer product failures linked to production via the "Customer Field Failure Analysis of Product" dashboard.
Provide robust process management and continuous improvement support across manufacturing lines.
Own and report on specific production Key Performance Indicators (KPIs) and broader business scorecard metrics.
Develop supplier Scorecards and facilitate regular reviews of these driving supplier CAPA’s through a standardized 8D Process.
Facilitate rapid containment, permanent fixes, and robust Corrective Action Plans (CAPA) for product and material non-conformances.
Provide overall process management support to maintain high-standard QA/QC frameworks.
Lead overall continuous improvement initiatives to reduce waste, variability, and defect rates.
Evaluate system health through rigorous KPI tracking and alignment with the business scorecard.
Facilitate resolution of external product failures relating to service and support via the field failure dashboard.
Support customer service teams with process management to improve customer experience and post-sale reliability.
Drive continuous improvement by translating customer service data into actionable engineering and production upgrades.
Monitor and optimize customer-centric KPIs and service-related business scorecard components.
Guide and support various product certification and compliance frameworks, including DO-160, CE, RoHS, and REACH.
Facilitate internal material and product non-conformance resolution for engineering prototypes and new products via the Power BI dashboard.
Monitor early customer field failures related to R&D/Engineering to optimize the New Product Introduction (NPI) process.
Provide process management and continuous improvement support to the engineering organization.
Track R&D quality metrics, engineering project KPIs, and developmental business scorecards.
Work closely with Global Trade Compliance experts to understand requirements and incorporate relevant controls into quality processes to ensure conformance.
Ensure that any parts or systems shipped out of facility meet all needed GTC requirements, e.g., Jurisdiction and Classification (J&C).