Senior QA Engineer

Staples Inc.•Richmond Hill, ON

6d•Hybrid

About The Position

This role defines a Senior QA Engineer position responsible for ensuring the quality, reliability, and performance of an eCommerce platform through a combination of manual and automated testing practices. At Staples Canada, we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together. We are building an inclusive and diverse team. Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Requirements

5+ years of Quality Assurance experience supporting eCommerce or customer-facing digital platforms.
Bachelor’s degree in Computer Science or related discipline, or equivalent experience.
Strong hands-on experience with Playwright test automation frameworks.
Experience with API testing and validation.
Experience using Jira and Xray for test management, execution, defect tracking, and reporting.
Strong understanding of Agile/Scrum software delivery methodologies.
Experience integrating automated testing into CI/CD pipelines.
Proficiency with SQL for data validation and backend testing.
Familiarity with Git, source control practices, and modern DevOps workflows.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent communication and stakeholder management abilities.

Responsibilities

Identify quality gaps and implement preventive testing strategies to minimize future defects.
Participate actively in Agile ceremonies, including sprint planning, backlog refinement, story grooming, and retrospectives.
Lead continuous improvement initiatives focused on test automation, quality metrics, and test coverage.
Enhance operational efficiency by optimizing QA processes and practices.
Mentor junior QA team members and promote quality engineering best practices across delivery teams.