QA Engineer – StoreTech, PAR/POS & Payments (Quick Serve business)

Pointwest Technologies Corp • Louisville, KY

27d • Onsite

About The Position

You will be responsible for end-to-end quality assurance across our client’s corporate and franchise store operations. Your focus will be on validating store-level hardware, PAR/Brink POS terminal software, kitchen dispatch routing, order injection from third-party delivery service providers (DSPs), and secure credit card/cash handling in a high-volume restaurant environment.

Requirements

• 3–5+ years of QA experience centered on QSR Store Systems, POS (PAR Brink, Aloha, Toast), and Payment Terminals.
• Solid understanding of PCI-DSS compliance, EMV transaction processing, and store-level offline caching.
• Hands-on experience with API testing (Postman, Charles Proxy) to validate store-to-cloud transactional payloads.

Responsibilities

• Configure and test physical store hardware rigs—including PAR/Brink POS terminals, receipt/kitchen printers, bump bars, cash drawers, and KDS screens mirroring actual store layouts.
• Validate complex pizza builder configurations (e.g., Epic Stuffed Crust, half-and-half toppings, extra sauce, dipping sauce default pairings) and their translation from the register to KDS prep screens.
• Test kitchen dispatch and delivery tracking integrations ( Driver App), including third-party delivery service provider (DSP) handoffs like DoorDash Drive.
• Validate EMV chip, contactless NFC, and gift card transactions across terminal networks (e.g., Verifone/Ingenico), including store offline mode card queuing and daily till reconciliation.
• Test end-of-day (EOD) reporting syncs, store inventory updates, and enterprise menu management pushes across thousands of corporate and franchise locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed