Real Estate Senior Property Manager

First Cash • Fort Worth, TX

4d

About The Position

The Senior Property Manager will report directly to the Vice President and play a key role in overseeing property operations and tenant relations. This position is responsible for managing facility repair claims, serving as the primary point of contact for tenants, and ensuring a seamless tenant experience throughout the entire lifecycle.

Requirements

• Proven experience in property management, preferably in a senior or lead capacity
• Strong knowledge of property operations, maintenance processes, and tenant relations
• Excellent communication and customer service skills
• Ability to manage multiple priorities and resolve issues efficiently
• Strong organizational and problem-solving abilities

Nice To Haves

• Experience coordinating vendors and managing service contracts preferred

Responsibilities

• Manage and oversee all facility repair claims from initiation through resolution
• Serve as the primary point of contact for current tenants, addressing inquiries, concerns, and service requests in a timely and professional manner
• Coordinate and manage vendor relationships to ensure quality repairs and maintenance services
• Oversee the full tenant lifecycle, including onboarding, ongoing engagement, and issue resolution
• Ensure all tenant-related processes are handled efficiently and in accordance with company standards
• Track and report on property performance, maintenance issues, and tenant satisfaction
• Collaborate with internal teams and leadership to improve processes and enhance tenant experience
• Maintain compliance with company policies, procedures, and applicable regulations

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed