Senior Property Manager

COUSINS EMPLOYEES LLC • Charlotte, NC

3d • Onsite

About The Position

The Senior Property Manager is responsible for the direct operation and management of assigned property(ies), including planning, organizing, and controlling administration, operations, and fiscal management. This role also oversees operations and maintenance, life safety, property appearance, human resource administration, lease administration, accounting and finance, security, parking, customer relations, and all contractual services and property performance. Specific duties and measurement methodologies may vary by property. This position is located in Charlotte, NC and is an on-site role.

Requirements

• A minimum of 7 years of experience overseeing property management in a portfolio of at least 750,000 square feet of commercial office space is required.
• A high school diploma or GED equivalent is required.
• Must work well with others and interact positively with customers.
• Must possess excellent communication skills.
• Must be detail-oriented and well organized.
• Must have the ability to manage time, people and multiple projects efficiently and achieve the required results.
• Must demonstrate ability to analyze monthly and quarterly financial reporting, cost-benefit analysis, budget forecasting and prepare annual budgets in excess of $12 million.
• Proficient use of Microsoft Office suite (including Word, Excel, PowerPoint and Outlook) is required.
• Proven writing and verbal communication skills.
• Strong grammatical and practical use of the English language.
• Must be able to define problems, collect data, establish facts, and draw valid conclusions.
• Demonstrate optimum customer service delivery while performing all job functions.
• Respond to solve problems; willing to accept a variety of tasks associated with this position and be flexible.
• Demonstrate sound business ethics; consistently comply with organizational values; protect confidential information.
• Able to clearly express ideas; present verbal information in a straightforward manner; ask questions in order to open channels of communication; listen to understand perspective of others.

Nice To Haves

• A Bachelor’s degree is preferred.
• Customer build out/construction administration and management experience preferred.
• Professional designation from either BOMA or IREM is preferred.

Responsibilities

• Develop and maintain positive customer relations by creating and sustaining good will between landlord and customer and by providing consistently responsive quality services.
• Provides assistance to marketing and leasing personnel as needed.
• Develop and maintain ongoing, meaningful communications with the Accounting, Development and Marketing/Leasing Departments.
• Assures compliance with portfolio operating procedures.
• Develop and maintain relationship with local associations serving the needs of the property.
• Responsible for development/performance reviews of direct reports.
• Serve as team leader and actively administer positive development for direct reports.
• Be thoroughly conversant with and knowledgeable of customer relations, contract services administration, lease administration, leasing strategies, escalations, remodeling, engineering and preventive maintenance, energy management and utility usage, accounting and finance, budgeting, activity and variance reports, security, emergency procedures & disaster recovery, policy manual and administration, insurance, garage and/or parking operations, operations sequence, personnel administration, training, employee relations, management skills, codes and regulations, and landscape and grounds maintenance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED